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VEVOR kommersiell kran med forvaskspray, 51 cm høyde, 20 cm senteråpning, 30 cm svingtut, veggmontert kjøkkenkran, messingkonstruksjon med nedtrekkbar spray, for 1/2/3-roms vask

Kundeanmeldelser for VEVOR kommersiell kran med forvaskspray, 51 cm høyde, 20 cm senteråpning, 30 cm svingtut, veggmontert kjøkkenkran, messingkonstruksjon med nedtrekkbar spray, for 1/2/3-roms vask

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Paul Paul
Business Owner
Ok - Product . OI had to take it apart after two weeks (Hot side) as assembly was jammed and water would not come out. Spring loaded nozzle extension is rather stiff and very difficult to move it aside when not needed.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Steve Steve
Mr
Sprayer is ok. Not great. Cheap hose material and a little short for being advertised as used for a 3 basin commercial sink. I don’t see the sprayer lasting long. Could use more holes for the sprayer as well.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Rehab Endeavors LLC Rehab Endeavors LLC
Owner
It looks very nice. The spray handle line is very stiff and does not flex very much. The spray pattern itself is not much better than a strim in the middle. The hot water valve seems to get hot and the stream dies off. Not sure what's up with that. I have to take it apart and see. Over all it works. Looks nice. I can not say anything wow about it other than it has a very good price.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Luis Anzures Luis Anzures
TERRIBLE, DONT BUY!
Worst delivery experience ever to get this item. Bought it over 2 month's ago and I dtill haven't received it. Tjey sent me the WRONG item snd they avt as if its MY FAULT, and take forever to answer, oh, and even worse, only by email can I contact them to fix this issue!!! They take WAY longer to answer than their 48hrs automated email response. Wont buy anything from here ever again!
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Chamar Kinney kinneys Kitchen LLC Chamar Kinney kinneys Kitchen LLC
Owner
Wrapping was terrible glue is stuck to the faucet. It want let me upload the photo
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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zuleyca toro zuleyca toro
Waiting for my refund or replacement
No water on the hot side after instalation...sad because Im opening my restaurant soon now this will be a delay if they don't resolve the issueThe gasket inside came broken....I have to clarify that out of the 2 I bought only one came damage.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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William B. Harris William B. Harris
Homeowner
All I can say you better not order the wrong size or type. Vevor advertises "free returns", but this is NOT true. Your 'reason' for the return must qualify under their pre-established list of "acceptable" reasons for a FREE return. If it doesn't, you are pressured/offered into accepting a limited 'pay off' payment. Along with an explanation of "a return is a costly and complicated procedure" (THEIR WORDS EXACTLY)
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Bryan Mehaffey Bryan Mehaffey
Horrible customer. Worse than having no return policy
Their return policy is to charge you shipping plus only give you less 1/3 of what you paid fpr the item. So you basically send them a brand new item back and get nothing in return. Then they resell it at full cost.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Clarisa Clarisa
Store Owner
Bought 3 pieces but after 2 months of use 2 of the 3 started leaking. The gasket was faulty and needed to be replaced but only after 2 months of use. Needed plumber to come and repair it which was costly.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Kari Kari
Kari
Leaks and the sprayer sticks so keeps spraying. Just poorly made.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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