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VEVOR kommersiell kran med forvaskspray, 113 cm høyde, 20 cm senteråpning, 30 cm svingtut, veggmontert kjøkkenkran, messingkonstruksjon med nedtrekkbar spray, for 1/2/3-roms vask

Kundeanmeldelser for VEVOR kommersiell kran med forvaskspray, 113 cm høyde, 20 cm senteråpning, 30 cm svingtut, veggmontert kjøkkenkran, messingkonstruksjon med nedtrekkbar spray, for 1/2/3-roms vask

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zuleyca toro zuleyca toro
Waiting for my refund or replacement
No water on the hot side after instalation...sad because Im opening my restaurant soon now this will be a delay if they don't resolve the issueThe gasket inside came broken....I have to clarify that out of the 2 I bought only one came damage.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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William B. Harris William B. Harris
Homeowner
All I can say you better not order the wrong size or type. Vevor advertises "free returns", but this is NOT true. Your 'reason' for the return must qualify under their pre-established list of "acceptable" reasons for a FREE return. If it doesn't, you are pressured/offered into accepting a limited 'pay off' payment. Along with an explanation of "a return is a costly and complicated procedure" (THEIR WORDS EXACTLY)
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Channi Channi
Customer
Do not buy this product. It started leaking within two days of use.not recommended at all. Getting refund or exchange is almost impossible from vevor. They will ask you 100 questions and offer you $22 dollars when you paid over $200. Customer service is bad.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bryan Mehaffey Bryan Mehaffey
Horrible customer. Worse than having no return policy
Their return policy is to charge you shipping plus only give you less 1/3 of what you paid fpr the item. So you basically send them a brand new item back and get nothing in return. Then they resell it at full cost.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dan Dan
Cheap and leaks
Cheap gaskets unit leaves cant use in a 3 bay sink. Have to tighten every day would not recommend or buy again
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Moon Moon
Owner
Very poor quality and poor customer care.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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