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VEVOR Kommersiell Matvarmer, 1500W Elektrisk Matvarmer i Rustfritt Stål med Damp og Lokk, 6-Panner Hurtigoppvarming Benkeplate Buffet Bain Marie med Strømledning, for Catering, Restaurant, Fest og Buffeter

Kundeanmeldelser for VEVOR Kommersiell Matvarmer, 1500W Elektrisk Matvarmer i Rustfritt Stål med Damp og Lokk, 6-Panner Hurtigoppvarming Benkeplate Buffet Bain Marie med Strømledning, for Catering, Restaurant, Fest og Buffeter

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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56 anmeldelser
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Paul Bennett Paul Bennett
Food Warmer
25090300992618539036 The food warmer broken in less than a year. It no longer heat the food. The element burn out. What a waste of money.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Anonymous Anonymous
Store Owner
Baine marie was supplied with a drainage valve which could not be inserted into the baine marie opening. Had to call the plumber to fix it and was told that the valve would not fit the opening as it was of the same diameter. Contacted customer care and they keep sending me incorrect instructional videos. They don't even have a phone number to contact.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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JDH JDH
Quit heating after about one month
Is there any kind of warranty on this? Stopped heating after about a month of use.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hazem Eldara Hazem Eldara
Restaurant Manager
Sent to an old address not received
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Kc Kc
M
Bought this for commercial use and it broke down in just 3 months. Trying to get help has been a nightmare. When equipment fails, you need fast support— responses take forever and no solution has been provided. Save your time and money. Very disappointing experience.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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slims cafe slims cafe
food warmer
worked and heated for a couple of days. Will no longer heat up after day 3
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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H H
J
Le réservoir fuit. J'ai contacté le service client et leur ai fourni des photos et une vidéo, en précisant que la fuite ne provenait pas du robinet. Deux jours plus tard, ils m'ont envoyé une vidéo pour réparer la fuite autour du robinet. Je suis vraiment déçu.
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John vecchio John vecchio
Poor quality
The water tank is leaking after the first use and they send me a video that tells me to sand it and epoxy the leaky weld. Lol. I didn't want to buy a broken machine that I'm supposed to seal myself. I wanted a new machine that should work out of the box, not need a repair.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Zaccardelli lise Zaccardelli lise
Jamais reçu
Jamais reçu le produit.
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été réglé rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Jay Jay
Good for 1 month
Beware do not buy this product, waste of money and TIME. I bought food warmer at vevor for first time and it last 5 months. I give them another chance oredr one again and it last 1 month. Very poor quality. Costumer service is the WORSE you can deal during refunds. Wasted times.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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