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VEVOR Kommersiell Matvarmer, 1500W Elektrisk Matvarmer i Rustfritt Stål med Damp og Lokk, 6-Panner Hurtigoppvarming Benkeplate Buffet Bain Marie med Strømledning, for Catering, Restaurant, Fest og Buffeter

Kundeanmeldelser for VEVOR Kommersiell Matvarmer, 1500W Elektrisk Matvarmer i Rustfritt Stål med Damp og Lokk, 6-Panner Hurtigoppvarming Benkeplate Buffet Bain Marie med Strømledning, for Catering, Restaurant, Fest og Buffeter

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twistedoakbarbecue twistedoakbarbecue
Works but leaks
Works but leaks  2
Works as it should but developed a leak in the two front corners on the third use. I would not purchase again
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Antojitos la norteña Antojitos la norteña
LLC
Tengo poco tiempo con ella y ya no enciende … tiene falla eléctrica
1 personer syntes dette var nyttig
Kundeservice svar: Le pedimos sinceras disculpas por los inconvenientes que esto le haya causado. Hemos recibido su solicitud y hemos mantenido una comunicación constante con usted respecto a este asunto. Tenga la seguridad de que estamos dando un seguimiento detallado al caso y le informaremos sobre la solución a la mayor brevedad posible. Mientras tanto, le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico para conocer las novedades.
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Bjørn Tore Dahl Bjørn Tore Dahl
Poor quality. Rusted after 1.st time use
Poor quality. Rusted after 1.st time use 2 Poor quality. Rusted after 1.st time use 2 Poor quality. Rusted after 1.st time use 2
This bain marie rusted in the velding seems after first time use. This will defintly be a leak problem in a short while. Its the same with a heater i bought. Its also rusted sheep and poor metal work.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jessica Jessica
Géante
Géante 2 Géante 2
J'ai acheté cette machine il y a un mois. Chaque fois je l'utilise, elle fuit du côté gauche.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Lori Harris Lori Harris
Owner
The price was great, the look is ok the cord is to short. But the main defect is it leaks terribly
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sasina Sasina
Sasina
คุณภาพวัสดุไม่ดี
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Kundeservice svar: เราได้สร้างเรื่องร้องเรียนเพื่อให้คุณติดตามปัญหาดังกล่าว ทีมสนับสนุนลูกค้าของเราจะติดต่อคุณทางอีเมลและแจ้งความคืบหน้าจนกว่าปัญหาจะได้รับการแก้ไข โปรดตรวจสอบกล่องจดหมายของคุณอย่างสม่ำเสมอเพื่อดูข้อความจากเรา
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Juli Mick Juli Mick
Manager
We are disappointed. We bought the food warmer before opening weekend of our breakfast buffet and our food did not stay warm. Only a couple pans closest to the heating element would stay warmer but not hot. We had customers complaining that their food was cold. We would like a refund and for someone to call us. I’d like to see other options. Thank you, Juli
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Melissa Melissa
Puente
Work well. But just warm. Not hot
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Sukhi Sunner Sukhi Sunner
Received damages
Overall ok but I received with so many damages
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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KKur KKur
Good after repaired
Unit arrived on time, a day before requiring for a function, looked great. I filled with water just below the "Max" line and turned on, then a few minutes later, water was leaking form the bottom. I immediately contacted support and this is where things started to fail. I couldn't receive a RMA but was directed to problem solve all the basics, this didn't solve the issue, so they directed me to remove the bottom of the unit exposing the wiring and test. I really do not like playing with water and wiring that is live so I took it to a shop. The nuts apparently on the lines were not tightened allowing water to escape. After a few messages back and forth, Vevor refunded me some money (Not enough to cover the repairs) but there was no interest from them to do much. Unit is now working as intended. Just be aware there might be little support for products purchased.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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