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VEVOR kommersiell iskremmaskin, 18 l/t kapasitet, 1600 W iskremmaskin med én smak og hjul, 6 l sylinder i rustfritt stål, LED-panel med automatisk rengjøring og forkjøling, for restaurant-snackbarer

Kundeanmeldelser for VEVOR kommersiell iskremmaskin, 18 l/t kapasitet, 1600 W iskremmaskin med én smak og hjul, 6 l sylinder i rustfritt stål, LED-panel med automatisk rengjøring og forkjøling, for restaurant-snackbarer

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Wayside Wayside
Strike Out then and Home Run
Strike Out then and Home Run 5
Sooo a bit of a saga on this... This worked really well for 2 weeks and then all of a sudden stopped. We used it a lot - oftentimes back-to-back for hours. We reached out to support and they had us go through several steps to diagnose the problem - including eventually having a technician come out to diagnose the problem- which ended up being a coolant leak and cracked line. That would have costed us $800 to fix. At that point, Vevor Support offered several options but we landed on them sending us a new machine - and they did. Thank you, Vevor, for the responsiveness and customer service. New machine is working well. For the price, it makes sense. We weren't ready to jump in on a $12,000 machine as a product we are just testing out. It's working really well for what we need (25 gallons/ week) And knowing that Vevor support came through when it broke made it definitely worth it.
10 personer syntes dette var nyttig
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InnaCup InnaCup
Simple, Efficient, Affordable!
Simple, Efficient, Affordable! 5
Easy to use, easy to clean. From unboxing, cleaning, to tasting ice cream in under an hour! 35 mins was ideal for hard ice cream. Had no issues adding chocolate chips into the hopper either. Will likely purchase another.
8 personer syntes dette var nyttig
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Ricardo Smith Ricardo Smith
Hard ice cream machine
Hard ice cream machine 4 Hard ice cream machine 4
Arrived in good shape, not a lot of parts simple to operate. Quality is good. I have not put any ice cream mix in as yet only went through the clean cycle.
2 personer syntes dette var nyttig
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gaston gaston
turbine a glace
turbine a glace 3
quand le produit est fini , difficulté a le faire sortir et obligé de démonter tout pour vider . vraiment pas pratique un peu de regret de l'achat, dommage
3 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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sweetcarolina108 sweetcarolina108
This was a dangerous replacement product.
This was a dangerous replacement product. 1 This was a dangerous replacement product. 1 This was a dangerous replacement product. 1 This was a dangerous replacement product. 1
Original purchase was July 31st. Arrived August 6th unusable due to "Falling from a height" damaging the lines, coating the entirety of the inside with oil. After contacting the company, and them telling me I should find a repair technician and send them the bill, I argued that I would only take a replacement product or a full refund. They offered me 207 USD to solve the issue. I refused and stated I would only accept a full refund of just under 700, or a replacement. They eventually agreed to send a replacement at my request. They did send one, and it arrived today September 2nd, just after 230 PM. Well this machine had one foot unattached, several screws and bolts loose on the pallet, an almost completely unmounted motor, and a damaged cooling fan. The back panel was held in place with a single screw. The fan blade itself would be hitting the belt had I plugged it in and turned it on as the other blades would have been scraping the fins on the inside of the condenser coil. This was a dangerous machine to ever to have left the line. Two metal brackets were loose inside of the condenser housing.
9 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Tracy smith Tracy smith
Ice cream machine
Ice cream machine 2
Then, knobs, you have to turn them so hard to make the plastic fit.If not, if air gets in there.It won't freeze.Liquid is running out of the sides of it
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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