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VEVOR kommersiell ismaskin, 45 kg/24t med 7,3–13,6 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, hjemmebar/restaurant

Kundeanmeldelser for VEVOR kommersiell ismaskin, 45 kg/24t med 7,3–13,6 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, hjemmebar/restaurant

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abner.flores abner.flores
Avoid
Bought it in August, worked well for about a week and a half, now it stopped making ice, avoid avoid avoid.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David arthur David arthur
Ice machine
Don't pump water
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dikasefer dikasefer
Communication/ support
I bought ice maker before and other equipment from VEVOR but my two last ice maker I bought ! None of them make ice and and I don’t have any support or technichen to come look.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jackendiana jackendiana
I realy dont know
Nederland been delivered !!! So to rate the machine is kind of difficult! 😢😢😢
0 personer syntes dette var nyttig
Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Maive Nahksepp Maive Nahksepp
An ice machine that doesn't make ice
An ice machine that doesn't make ice 1
An ice machine that doesn't make ice 1
I received a machine that doesn't work! I have written to you several times, sent pictures and a video, but there is still no response. I am very disappointed.
7 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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danewlywedz@aol.com [email protected]
Shouldn’t have spent the money!
Not impressed at all. Doesn’t make the amount of ice they claim! It is outdoors and I get it’s hot BUT it should at least make half of what they say! And the ice isn’t even a full block when harvested! Disappointing!
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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tj.barbay@gmail.com [email protected]
Storage capacity
Tested several times and does not hold 50lbs of ice. 30-35 max
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GASTROFRIGO INTERNATIOINAL D.O.O. GASTROFRIGO INTERNATIOINAL D.O.O.
Commercial ice maker
Hello We are not satisfied with our purchase. We are not satisfied because, as you state on your website, we can purchase as a company. We registered on your website as the company GASTROFRIGO INTERNATIONAL D.O.O. with a valid tax number SI24104493, but you still charged us VAT, even though as a company registered in the EU, we should not be charged tax on the invoice.
2 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Triz Triz
Ice Machine
Make ice well, but leaks too much water in the floor. Spending a lot of money on jugs of water. Would mess up my floor if it was not on concrete
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Manenti Manenti
Jean Jérôme
La machine se met continuellement en erreur, il est impossible à utiliser. Comment faire ?
2 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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