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VEVOR kommersiell ismaskin, 45 kg/24t med 7,3–13,6 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, hjemmebar/restaurant

Kundeanmeldelser for VEVOR kommersiell ismaskin, 45 kg/24t med 7,3–13,6 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, hjemmebar/restaurant

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95 anmeldelser
Oversett alle anmeldelser til Norsk (Berkmel)
Oversatt
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Sanson Sanson
Mme
Machine qui ne fonctionne pas dès sa première utilisation SaV??????
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Oversatt fra Fransk
Se originalen
Ken Ken
Doesn't work like the description
In the ad it showed it hooking up to a bottle of water and being about to make ice through that way but nope. There are 2 different models and it doesn't tell u what model your getting. Very disappointed in the customer service. Ended up keeping the unit but it's sitting in a corner because I have no way of hooking it up. Waste of money. The returning the item was way more effort then the money wasted. And again customer service was no help.
1 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
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Serkan Serkan
Uz
die Maschine macht zu keine Eiswürfel aber die sind sehr wässerig und die Böcke brechen nicht deswegen ruht die Maschine andauernd stoppen wenn Mann nicht drauf schaut hast du nur Wasser drin
1 personer syntes dette var nyttig
Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Oversatt fra Tysk
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Steve Guy Steve Guy
Purchaser
Service sucks - missing parts & VEVOR won’t replace
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oversatt fra Engelsk
Se originalen
Jeffrey Young Jeffrey Young
Ice machine
I would have gave zero stars but it wouldn't let me
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Oversatt fra Engelsk
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Chad Chad
Ice maker
After about 3 weeks it quit making ice
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Oversett anmeldelse til Norsk (Berkmel)
Oversatt fra Engelsk
Se originalen
Randall Pryor Randall Pryor
Owner
Not what was specified on VEVOR website. Please refer to Order #26070700952612291143; Ticket #3581668 - updated from Ticket #453623601063936. Complaint and Request for Return Authorization / Refund have been submitted via email (per instruction by Live Chat-Sophia and via "Contact Us" as directed on the website. Customer Service has yet to be satisfactory.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Oversett anmeldelse til Norsk (Berkmel)
Oversatt fra Engelsk
Se originalen
Kevin Stone Kevin Stone
Stone's lawncare llc
Bought this ice maker and it doesn't work, call your customer service not one but twice. And your customer rep told me that someone would call me in a few days it's been a week haven't heard anything back very disappointed 😔
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oversatt fra Engelsk
Se originalen
John John
Return or replace items
This is JUNK !!!
2 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oversatt fra Engelsk
Se originalen
Coty Kinsey Coty Kinsey
Landscaper
Piece of junk
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Oversett anmeldelse til Norsk (Berkmel)
Oversatt fra Engelsk
Se originalen

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