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VEVOR kommersiell ismaskin, 73 kg/24t med 14 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, for hjemmebar/restaurant

Kundeanmeldelser for VEVOR kommersiell ismaskin, 73 kg/24t med 14 kg lagringskapasitet, innebygd/frittstående/under benk, ismaskin i rustfritt stål med LED-display og selvrensende, for hjemmebar/restaurant

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344 anmeldelser
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La Grosse La Grosse
Entreprise
Extrêmement lourde donc difficile à transporter et à installer, pour le reste, elle fonctionne !
0 personer syntes dette var nyttig
Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Oversatt fra Fransk
Se originalen
Jesse Jesse
Door opening is to small
The machine makes ice as it's intended, but the door is too small to get the ice out easily. Is doesn't make 160lbs a day when it's warm/hot outside, as stated in the description upto 100°F
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
Se originalen
Zach Zach
Thought it was going to be awesome
It puts out a lot of heat. Ice melts really fast in the bin. Which may have something to do with the heat out put. Its hard to set up a proper drain line unless you want to commit to a floor drain.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oversatt fra Engelsk
Se originalen
ch*** ch***
NO REAL CUSTOMER SERVICE
Loved this for 2 months then it would just stop making ice. Connected to dedicated water line. Okay, so things fail. But customer service is another issue. Have to initiate service through chat and wait 1-2 business days for reply then you reply and it's another 1-2 business days for a reply. THAT IS NOT CUSTOMER SERVICE.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oversatt fra Engelsk
Se originalen
Sharon Ducote Sharon Ducote
Slow customer service response.
We received this icemaker on Tuesday, September 15 and let it sit for 24 hours and then plugged it in Wednesday evening, September 16. Every time it pulls water in for ice water pours out of the bottom. I contacted customer service and created a ticket and was told would get response within 2 business days. I didn’t like that because we really need the icemaker. I am requesting a refund as soon as I complete this review. I don’t have time to deal with these issues.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Oversatt fra Engelsk
Se originalen
Chancy Chancy
Home owner
Makes ice well. But does not maintain ice in bin. It melts quickly. Guess its only an ice maker not a cooler
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Oversatt fra Engelsk
Se originalen
Ji*** Ji***
DO NOT BUY!
Horrible did not work from the start and customer service just bucks I need my money back this is horrible!!!
4 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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Oversatt fra Engelsk
Se originalen
IJimmy Fann IJimmy Fann
A ice machine that works
A ice machine that works 1
Does not get cold or make ice
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oversatt fra Engelsk
Se originalen
Morris Wyatt Morris Wyatt
I want a replacement
I want a replacement 1
Works great but had a big dent in the side of it
0 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
Se originalen
Richard Mintz Richard Mintz
Major leak
Major leak 1 Major leak 1
On the inside of the unit where the drain plug connects to the machine there is an annoying amount of water dripping out onto my floor. I’ve verified that the connection is not faulty or that there are no cracks at the point of connection. No issues there. For some reason it’s just leaking no matter what I try. I’m not gonna start taking it apart and then void whatever warranty it has. I sent Vevor the evidence to the website they wanted me to use, which wasn’t even their website it was so third party. I’m not happy with this process.
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Oversatt fra Engelsk
Se originalen

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