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VEVOR Kommersiell kjøttskjærer, 240W elektrisk delikatessematskjærer med 250 mm karbonstålblad, innebygd sliper og 0-12 mm justerbar tykkelse for frossent kjøtt, skinke, baguett, biff

Kundeanmeldelser for VEVOR Kommersiell kjøttskjærer, 240W elektrisk delikatessematskjærer med 250 mm karbonstålblad, innebygd sliper og 0-12 mm justerbar tykkelse for frossent kjøtt, skinke, baguett, biff

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Frank Mauro Frank Mauro
Owner
I have been trying to return a wrong order that was sent to me. No luck getting a response that means something. I need to return this item for a refund. But no one helps. wtf horrible customer service. Pissed customer. Shitty company. Want melt money back yesterday? Pathetic the way you are handling this.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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John John
Crap
Crap 1 Crap 1 Crap 1 Crap 1 Crap 1
crappy machine for its premium price. Came all scratched up and the cutting wheel sounds clunky. The vevor customer experience is worse than a nightmare or a fever dream. I wanted to buy so much more before this experience. Now I believe this was my last purchase. Beware of vevor
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Patricia Patricia
Miss
I bought the Slicer about a month ago for my new activity. The slicer came a bit scraped and looked like it wasn’t new but I did not pay too much attention. From the start it wasn’t the best quality but it was quite fair to the price. Two weeks after it got worse. The spinning knife already disengaged twice, that is very dangerous. Also it slice really really bad, the knife is not even straight, breaks the salami, the ham. Everything to pieces, instead of slicing it properly. Very disappointing as it was not cheap! And is not working properly a few weeks after the purchase!!!
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mat Mat
Finition vraiment à revoir! Expédition à revoir aussi
Premier renvoi, la machine s'est perdu sur le trajet soi-disant. Deuxième envoie, les finitions de la machine sont vraiment médiocres. Vu que je vais faire une vidéo Youtube avec ça la fout mal
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Annie Liao Annie Liao
Item returned but refund not issued
Not satisfied with the item and communicated to return. Ship item back for more than a month and no refund. No single reply to my message and this company just turn the deaf ear since then.
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Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Jim
chef
This product is not capable of slicing a roast. I wish to return it. 1. The manual is not printed with enough ink to be readable. Even a magnifying glass won't help. So the first impression is of lack of quality control. Plus I wanted to read it because the slicer doesn't work as needed 2. The meat tray has a quarter inch gap between it and the blade, so the roast gradually slides down through this gap and doesn't slice properly This happens over and over. I never had this problem with my previous slicer. Maybe there is a way to fix this in the manual that is unreadable. The product claims to slice between 0 - 0.4 VERY disappointed. 3. It is quite easy to hit the blade with the sharp prongs on the meat pusher...ridiculous.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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roll roll
owner
machine came with a used blade and vevor would not make things right.Look elsewhere if you want to buy a meat slicer with a new blade.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Seb Seb
Trancheuse
Plus jamais sur ce site ! Trancheuse livrée mais ne fonctionne pas ! Demande de SAV avec envoie de pièces à changer soi même, je n’ai jamais reçu les pièces ! A fuir !!
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Kundeservice svar: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Ed Ed
Owner
Worst company EVER!!!!! Ordered meat slicer gets delivered by some shady delivery company and left outside a locked gate on a holiday weekend. Not there when o get to work and won’t refund anything or try to figure out a solution!!!!!!
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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John John
Horrible Customer Service. No Phone#.
I received a used/returned product which was badly scratched. They would not take the item back nor send me a replacement. They also do not have a customer service phone, so I got the run-around by the customer service online. They eventually gave me partial refund to keep the item. Good product. Horrible customer service.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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