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VEVOR Kommersiell kjøttskjærer, 240W elektrisk delikatessematskjærer med 250 mm karbonstålblad, innebygd sliper og 0-12 mm justerbar tykkelse for frossent kjøtt, skinke, baguett, biff

Kundeanmeldelser for VEVOR Kommersiell kjøttskjærer, 240W elektrisk delikatessematskjærer med 250 mm karbonstålblad, innebygd sliper og 0-12 mm justerbar tykkelse for frossent kjøtt, skinke, baguett, biff

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Danny Danny
buyer
buyer 1
I paid for this machine two time. The first order: I paid for machine with price of $850 USD, but the Vevor did not send me the ordered item ( its Meat Slicer), but the sent me the sewer cleaning machine with value of $399.00. Many time I tried to contact with them, but the issue has not done yet. during waiting time, I ordered the second order with the same item. This time I was carefully open the box and checked item. luckily this time they sent me right item that I ordered. But the machine has problem with cutting plate. it was damaged ( see the picture)
6 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved. Please keep an eye on your inbox and check your email regularly for our messages. Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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Dustin Dustin
Arrived broken. Ignored by customer service.
Arrived broken. Ignored by customer service.  1 Arrived broken. Ignored by customer service.  1
It arrived broken. There is an hole in the top and a chip on the bottom, with no debris in the box so it was clearly packaged broken. I contacted customer service for a return/refund and there is no response after several days. I will never order from Vevor again. Stay away. Their products and customer service are garbage.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dana Veljacic Dana Veljacic
Owner
Could not initiate return.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Frank Mauro Frank Mauro
Owner
I have been trying to return a wrong order that was sent to me. No luck getting a response that means something. I need to return this item for a refund. But no one helps. wtf horrible customer service. Pissed customer. Shitty company. Want melt money back yesterday? Pathetic the way you are handling this.
0 personer syntes dette var nyttig
Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Filip Hrovat Filip Hrovat
Bodd
Not for professional use.
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Len Len
Arrived used
Arrived used 2 Arrived used 2
All corroded and rusty right out of the box?? Returning immediately for another brand
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Borci Borci
Good machine, but it came with problems
I made a reclamation that button for seting is damaged and machine has strange noise. In a week I received only information that they will send me new button. Nothing about strange noise.
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Danny Danny
Detalles de fabricación
Los pros: -Sacar de la caja y a trabajar(llego muy golpeada por el transportista) -Potencia suficiente para frescos, que es el uso que yo le doy. -Fácil desmontaje para su limpieza. Los contras: -Después de usarla dos veces en dos años, aproximadamente una hora cada una de las veces, el apoyo antes del disco ha cogido holgura entre el eje del soporte y el soporte. No es una pieza única sino que el eje es de acero y la base del soporte de aluminio, sin ningún tornillo ni pasador para evitar el giro. Lleva un tornillo en la parte superior trasera para ayudar pero tampoco esta alineada con el disco de corte. -Los acabados vienen con demasiadas aristas cortantes y rebarbas. -Para ajustar el carro tienes que sacarlo completamente para acceder a los tornillos de fijación que están en la parte inferior.
1 personer syntes dette var nyttig
Kundeservice svar: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Baker Baker Baker Baker
Not Really for Bread!
Bought this to slice sourdough. Doh! Does great on meat and cheese, but it really needs a serrated blade for the tough sourdough bread that we make (which does not come with it). Have asked Vevor to provide a 10" serrated blade for this unit, glad to buy it, hopefully that will happen. Easy to clean though. But believe it or not, the blade gets bogged down on hard sourdough crust sometimes and stops, with the electric motor straining but still. Also, it does not cut completely through the crust and you are left with one side of the bread crust-less and a long piece of uncut bottom crust when you are done, no matter how you place the loaf in the slicer. Crushes soft bread before it cuts too. Definitely a great meat and cheese slicer, NOT A GREAT BREAD SLICER!!
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. If more help is needed, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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J J
Gen. Mgr
It arrived nicely packaged. The first use was great, then after the first use, it became so loud. It is unberable to operate. It is worse than a tractor trailer. There are better options. It is very hard to clean.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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