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VEVOR Kommersiell Panini Grill, 3600W elektrisk sandwich-paninimaskin, dobbel sandwichpresse i rustfritt stål, temperaturkontroll for panini-grill, 48x23cm fullrillet emaljert tallerken, for hamburger, biff og bacon

Kundeanmeldelser for VEVOR Kommersiell Panini Grill, 3600W elektrisk sandwich-paninimaskin, dobbel sandwichpresse i rustfritt stål, temperaturkontroll for panini-grill, 48x23cm fullrillet emaljert tallerken, for hamburger, biff og bacon

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So So
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So 1
Before purchasing anything from this website, please ensure you check the size, shape, or weight of the product. The website’s exchange and refund process is incredibly cumbersome, and contacting customer service is a real hassle. Their customer service is absolutely terrible; they don’t solve your problems and instead try to avoid them. To top it off, I’m constantly bombarded with spam emails from the website. This is my first time reviewing a product or service, and I’ve never encountered such poor customer service.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Michelle Michelle
owner
The description and size of the unit does not reflect what we recieved. The actual cooking size is much smaller then described and it is very difficult to get it to grill flat on the top of the item unless only one flat topped item is on the grill at a time. If not the upper unit tils front or back and only sits on a portion of the product.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adriana Adriana
Panini press
I bought this panini press for my business, and it didn't last even a month; it is useless.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aum Aum
Mr
We bought this grill almost 3 weeks ago and initially it was not received to our given address of cafe when I chased them they said it was a wrong address? Doesn’t make sense that your website accepted the order took payment and after one week your team is saying that the address was wrong ? Money refunded . I placed order again in my Canadian home address and it came with a big hole in delivery while missing a rivet . When I approached no one wants to talk and telling me to check the box as it can’t be missing . Despite sending all pictures no one taking ownership. Not sure what if the product will fail in a year time no guarantees that someone will talk to you or fix the warranty issue. Be aware and mindful that no one in management is available to talk and show empathy. So you are on your own after the product purchase .
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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