Kundeanmeldelser for VEVOR Kommersiell slush-ismaskin 45L slush-maskin med 3 tanker, knust ismaskin i rustfritt stål for 180 kopper margaritas og smoothies, isslushmaskin for hjemmet, catering, kafeer og barer
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3rd cylinder is stuck no reply from support for a week
You are on your own, products are shipped by random carriers, no one knows where goods are, transported upside-down. Support is useless no reply for a week.
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Machine a granité vevor
La machine a bien été livrée avec un peu de retard mais malheureusement, elle ne fonctionne pas très bien. Aucun support technique je vous déconseille
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Owner
I ordered a slushie machine from VEVOR in March 2026. After placing the order, the FedEx tracking number never updated beyond “Label Created,” and the package was never delivered.
I contacted customer support multiple times and opened support tickets. Each time, I was told that the delivery had exceeded the shipment window and that I would be issued a refund. Despite these assurances, several months have passed and I have received neither the slushie machine nor the promised refund.
The most frustrating part has been the lack of follow-through. While support acknowledged the issue and agreed that a refund was warranted, the refund was never processed, and I have been unable to get a meaningful resolution.
Based on my experience, I would be very cautious about ordering from this company. I paid for a product that never arrived and was promised a refund that I still have not received.
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Manger
Unless you have money to thru a way don’t buy this peice of scrap one month of use half ass working now 2 of three bowls stop working
And their service department is not with a damn
I’m pissed
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Owner
Thats not a slushy machine. I ordered two and both are not working as it supposed to be. Please remove this item from vevor so no one can purchase.
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Patel
one of the worst products I bought for my business in September and since that it broke down 3 time and it completely stopped working before april. worst product ever and not the best support.
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Restaurant owner
This machine is incredibly unreliable. In my entire restaurant career, this is one of the worst pieces of equipment I have ever encountered.
We bought two of these three-bowl units just a week apart. The first one broke down after only two weeks when a cylinder stopped working. A week later, the brand-new second machine broke down with the exact same issue the right side stopped spinning entirely, and the left side is failing too. This is not a coincidence; it is just a completely low-quality product.
To make matters worse, customer service takes forever and is the slowest I've ever dealt with. Instead of honoring a return, they shipped me a replacement motor, sent me a video, and told me to fix it myself! They are giving me a terrible time just trying to get my refund.
Save yourself the massive headache, the lost product, and the business downtime. Avoid this machine at all costs!
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Stop working after using it 3 days.
This machine is horrible. I plug it up and it worked only 3 days. ( Friday, sat & Sunday). IThe machine kept tripping the breaker even though I put it on it on outlet as suggest in the manual. Now it stop working all together. Customer service is closed for the night but believe me I will be calling in the am. Good thing I purchased a 3 year warranty. But honestly I just would like my fund's returned.
Please dont purchase this machine!!!!!!
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Business owner
Could not tell you anything about this unit because it arrived UPSIDE down and has not worked from day 1. I thought Vevor was going to take care of it, however no joy yet. I have sent pics of damage caused during shipping. They can pull delivery pics from Fed Ex which will clearly show an upside down crate. Buyer beware.
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Customer
I purchased 3 units, all one at a time, all were used and refurbished. Customer service states it was damaged in shipping but you can see it is dirty and broken. All 3 of them.
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