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VEVOR kjernebor, 2,5" våt/tørr diamantkjernebor for murstein og blokk, betongkjernebor med pilotbitsadapter og sagblad, 9,5" boredybde, 5/8"-11 innergjenger, lasersveising

Kundeanmeldelser for VEVOR kjernebor, 2,5" våt/tørr diamantkjernebor for murstein og blokk, betongkjernebor med pilotbitsadapter og sagblad, 9,5" boredybde, 5/8"-11 innergjenger, lasersveising

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Smitty Smitty
Mr
This is a very nice rugged drill but the part of the drill that connects to the drill bits is very unusual. It is larger than almost anything I could find in the way of drill bits. Almost all of the drill bits offered by Vevor are NOT compatible. If you look very closely, there are a couple, but nothing in the size that I wanted. The drill bit that I got is excellent, but it can not be used with this drill. I had to put it on my old hammer drill to get the job done.
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Aaron Aaron
Electrical contractor
The set screw for the guide bit absolutely will not stay in under any circumstances. Loctite doesn't work, pre drilling the hole so the guide bit is just a guide doesn't work. The core bit itself does work relatively well. 3 holes through a single layer of brick and it's slowing down substantially, though. Don't expect it to last a long time, but I think the price sort of reflects that.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Frank in Canada Frank in Canada
CEO
CEO 1 CEO 1 CEO 1
The SDS plus shaft's threaded insert broke in half, inside the bit, rendering the part unusable after only 4 inches of coring. The entire work day paused.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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RAUL RAUL
Rivas
He solicitado la devolucion pero no la han tramitado
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Kundeservice svar: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Matt Matt
Terrible warranty and support
Do not recommend them based of terrible support alone. Its like pulling teeth to get a replacement product when 1 comes damaged.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mike B Mike B
Cheap pot metal
Bought the 2 1/2” core drill bit The pilot bit was not straight. The core bit did not fit the 4” vevor core drill. So I had to use a supplied SDS shank that hold the 2” bit as well as the pilot bit in a hammer drill. First the Allen screw came out which hold the pilot bit. Then the the 2” bit snapped off the SDS shank. Breaking the threads off. Which made the whole set up worthless. The 2” drill is only held on by 3 threads! I was drilling through a non reinforced concrete wall.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeremy Jeremy
Mr.
I've ordered this bit twice now. One was supposed to come via post office, the other Fed Ex. Both shipments made it part way and then sat there for 3-4 weeks without moving. Kinda hard to believe 2 delivery services can't get the product delivered. I never received either order but did get refunds on both orders.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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