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VEVOR kjernebor, 2,5" våt/tørr diamantkjernebor for murstein og blokk, betongkjernebor med pilotbitsadapter og sagblad, 9,5" boredybde, 5/8"-11 innergjenger, lasersveising

Kundeanmeldelser for VEVOR kjernebor, 2,5" våt/tørr diamantkjernebor for murstein og blokk, betongkjernebor med pilotbitsadapter og sagblad, 9,5" boredybde, 5/8"-11 innergjenger, lasersveising

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Ray St George Ray St George
Owner
The product is probably fine never used because I tried to get a refund because I ordered the wrong one for the machine I purchased and the company has been giving me a hard time to get a refund so not very happy with the refund process
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Kundeservice svar: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Frank in Canada Frank in Canada
CEO
CEO 1 CEO 1 CEO 1
The SDS plus shaft's threaded insert broke in half, inside the bit, rendering the part unusable after only 4 inches of coring. The entire work day paused.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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brinkmann brinkmann
ohne
gerär i.O. Für Käufer im Ausland sollten Sie die Bedienungsanleitung in der Sprache des Kaüfers beilegen. MfG
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Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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RAUL RAUL
Rivas
He solicitado la devolucion pero no la han tramitado
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Kundeservice svar: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Matt Matt
Terrible warranty and support
Do not recommend them based of terrible support alone. Its like pulling teeth to get a replacement product when 1 comes damaged.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mike B Mike B
Cheap pot metal
Bought the 2 1/2” core drill bit The pilot bit was not straight. The core bit did not fit the 4” vevor core drill. So I had to use a supplied SDS shank that hold the 2” bit as well as the pilot bit in a hammer drill. First the Allen screw came out which hold the pilot bit. Then the the 2” bit snapped off the SDS shank. Breaking the threads off. Which made the whole set up worthless. The 2” drill is only held on by 3 threads! I was drilling through a non reinforced concrete wall.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeremy Jeremy
Mr.
I've ordered this bit twice now. One was supposed to come via post office, the other Fed Ex. Both shipments made it part way and then sat there for 3-4 weeks without moving. Kinda hard to believe 2 delivery services can't get the product delivered. I never received either order but did get refunds on both orders.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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John John
4.25 hole saw
4.25 hole saw 1 4.25 hole saw 1 4.25 hole saw 1
Don't buy it, I drilled one hole in concrete floor , half the teeth were gone. I drilled the second hole in a concrete block wall, got 1/2 way through all the teeth were gone.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mark Willis Mark Willis
Owner
I never received the item I bought. They refused to refund my money. RUN!!!!
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Kundeservice svar: Dear Valued Customer, We sincerely apologize for the inconvenience caused by the non-receipt of your package. We have received your ticket and are currently investigating the matter. We previously requested additional information via email and are awaiting your response. Our shipping partner has also provided a proof of delivery for this shipment. Once we receive the requested details, we will continue our review and provide an update as soon as possible. Please monitor your email and ticket for further communication. Thank you for your patience and cooperation.
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Teddy Teddy
Non compatible
Je suis très déçu car au déballage, je m'aperçois que le trépan que j'ai acheté en même temps que la carotteuse n'est pas compatible !!!!
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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