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VEVOR Luftdieselvarmer, Parkeringsvarmer, 12 og 24 V, 2 kW, Luftdieselvarmer, 0,12–0,26 l/t, Dieselvarmer med LCD-skjerm og fjernkontroll

Kundeanmeldelser for VEVOR Luftdieselvarmer, Parkeringsvarmer, 12 og 24 V, 2 kW, Luftdieselvarmer, 0,12–0,26 l/t, Dieselvarmer med LCD-skjerm og fjernkontroll

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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FRANK BOWKER FRANK BOWKER
Disappointed consumer
Junk. Pure junk. This heater did not work after installation. It died after 33 minutes. Customer service is an absolute joke. You enter a chat and they then ask you for your patience and understanding by making you wait two days for them to get back to you. How would you possibly know that you would be at the heater to troubleshoot when you don't know when you're going to contact you again. This company is horrible
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ricky Ricky
8kw heater
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Terry Dorion Terry Dorion
Owner
Arrived very fast in time for the cold weather! Except error code 09 motherboard is roast Apparently we really needed this to work as we live in a camper year round. This is the second one I bought in the last 10 months and the other one just started acting up as well... Way too cold for a bad board
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
Absolutely terrible
This unit gave me an error e-6 at first attempted startup after following the terrible instructions for manual priming and startup. I have since tried to adjust the fan speed sensor(attached to the motherboard) closer to the fan and further and everywhere in between with no luck. Customer service is sh!t its been 2 days since i first reached out on their "live" chat with no response now for a solid day. I will never buy from vevor again if this is how they do business and if this is the deplorable state of their after purchase service. I am certain the motherboard is toast on the fan speed sensor circut as the fan spins for max 7 seconds before faulting on a e6 code
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Charles Runyon Charles Runyon
Work
I never did receive it.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Adrian Adrian
Heater diesel 8 kw
De o calitate îndoielnică.L-am comandat dar a funcționat doar 1 zi după care a apărut o eroare E-7 și nu mai funcționează. Comunicarea cu cei de la vevor este greoaie .
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Kundeservice svar: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să urmăriți răspunsurile la tichete și notificările prin e-mail.
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Chris paulson Chris paulson
Mr
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Troy Troy
Vevor heater
Received broken
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Buyer
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Travis Travis
Diesel heaters
Third heater and all end up clogging regardless of grade of fuel, care , etc.. they only work for a short period of time before they stop working
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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