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VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

Kundeanmeldelser for VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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231 anmeldelser
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Kenneth Kenneth
Pissed off
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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john john
8kw diesel heater
Didn't work. Started throwing e8&10 error codes as soon as I turned it on and never fired once. Waste of money.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Nathan Nathan
Vevor is junk. Skip these scammers
Everything i ordered from here is falling apart within a few weeks. Customer support is the worst experience. Avoid these clowns.
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Whitney Whitney
Vevor heater
Won't even start up junk
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Wyatt Sprague Wyatt Sprague
Does not work at all.
It will not power up. Nothing, checked power source, fuse, connection. Nothing on screen followed instructions. Im going to see how to get a replacement.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nicole Sidwell Nicole Sidwell
Manager
Unreliable , not very good heat , technology over done ,won't start unless you spend 20 minutes and fiddle with it VERY DISAPPOINTED ☹️😔
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Andy Andy
Junk & shocking customer service
So I bought one of these on 26th October and it arrived a couple of days later. Got all set up as per the instruction and... Nothing. E8 error, combustion failure. I had a look under the cover and it was apparent the fuel pump was faulty and barely providing any fuel to the burner. I recorded a video and sent it to Vevor, who replied with an instructional video of how to prime the fuel line and do a dry burn, which they recommended I do 5 or so times. I did this and to absolutely no surprise the fuel pump couldn't prime the line and I now also had E10 errors. Magical. Back on to Vevor support (who are in China so you only get 1 reply per day...) who offered to send out a replacement fuel pump to arrive in 10-15 days. It was quite mild at the time so I thought go for it, I'll survive. A week later winter hit the UK and I couldn't wait any longer - I let Vevor know I would like to return the COMPLETELY USELESS heater. Overnight reply came back, ”very sorry no problem we'll send you a return label. Or would you like £25 refunded and you can keep the heater?" No. Please send a return label Next day's reply,"how about £50 and you keep the heater" No. Please send a return label. Now 5 days after requesting a return, "we have 2 options for you, we can send a replacement heater or we can refund you £50". No. Please send a return label or I will initiate a charge back for the heater as it does not work. Next day, a refund was processed. And I have to dispose of a faulty heater. Avoid.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeff Jeff
Happy Guy
I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James Lehr James Lehr
Self
Never received the product from Vevor. Will not waste time find products from this company again.
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Troy Troy
Vevor heater
Received broken
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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