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VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

Kundeanmeldelser for VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

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jean-charles jean-charles
Chauffage
Bon produit dans l'ensemble, fait le travail. Le problème est que la notice livrée dans le colis n'est pas en français, on peut la trouver en multi langue sur le site mais elle est faite pour plusieurs tableaux de commande, c'est très compliqué pour si retrouver.
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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PG PG
MR
Good quality however I ordered two and only received one and customer service is very poor as they dont take responsibility for whole transport chain and leave it up to customer to try to claim.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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John John
Heater won’t start up
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
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Kundeservice svar: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Johan Johan
Pas de thermostat
Moi j'ai le 8kw. Le même problème que le chauffage arrête pas à là température max obtenu. Je installé dans une serre. Et le temperature max et assez important. Sur le site de vente de Vevor c'est marqué le température et Réglable entre 0-40 degré celsius. "Son allumeur en céramique assure des démarrages rapides par temps froid". Mais en réalité c'est pas réglable. Ils démarre pas. Plutôt mensongère leur présentation. A quoi ça sert un chauffage réglable lequel ce réglé que par arrêté à la main quand ça devient trop chaud? Ou ouvrir un fenêtre.
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Kundeservice svar: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Erkki Lähtevänoja Erkki Lähtevänoja
Almost perfect but the csp seal is rubbish.
The tank cap seal is really bad. It breaks and fuel spills out. The sizing is Chinese, can't you get a durable seal anywhere? It's a wonder they can't fix the seal. Otherwise good heater!
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Corey Radoll Corey Radoll
Director
Fuel hose was kinked,I removed and added extra long hose Poor QA on this product
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Craig Craig
Mr
Well priced and does heat well. Found the instructions to be wanting especially for the controller when trying to prime the diesel through to get it started the first time. Also had to replace the pipe clamps it came with a they are cheap and broke easily. The remote is average as doesn't always work but all in all its worth the price.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Michael Reid Michael Reid
Vevor heater
Works great but has a rubber smell
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Kundeservice svar: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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James James
So disappointing
Such a disappointment. The instructions supplied are wrong. It’s impossible to get a human to reply to your queries. There are no correct operating instructions for the remote and display (numerous complaints of the same issue are on the net). I genuinely feel like I’ve been duped.
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Kundeservice svar: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Thomas l Thomas l
Bluetooth doesn't work
Don't buy this if you need Bluetooth, because it doesn't work. I tried so many different things and nothing works
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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