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VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

Kundeanmeldelser for VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

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Disappointed Disappointed
Never Arrived
Ordered it a month ago and it never arrived. Contacted support twice with no help. Shipping information has had it listed in my city since January 13th but nothing more.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Becker Becker
Es geht
2 bestellt, eine Funktion wunderbar und die zweite nach mehreren Wochen erstmals in betrieb genommen. Erst undicht weil Schlauchanschluss an der Pumpe nicht richtig war und dann wird sie nicht richtig warm und ständig Fehler c02... Dabei nix anderes gemacht wie bei der ersten.
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Kundeservice svar: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Jack Jones Jack Jones
D.O.A.
First one I ordered works great, but wasn’t enough to heat my unisulated garage so I ordered another. Second one is nothing but issues throwing different codes every time. They claim problem free returns but returning is a problem. I admit customer service is above par and fast to reply. Rather than a problem free return they are sending me a complete generator set..I’m handy and don’t see a problem changing it out, but the expect the buyer to fix a brand new unit. What if a person doesn’t have the tools or capabilities. This is not a problem free return. I buy a lot from vevor. But this got me rethinking my future purchases.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Artur Artur
Mr
Not recommended after 3 days run stop working .don't start any more E10 problem so lost money
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Cody Stluka Cody Stluka
Heater quit
After less than 10hrs of run time the heater ran out of fuel (understandable) but then wont restart!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Oliver Oliver
Naja naja
8kw sind angegeben, nur die vermisse ich leider
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Kundeservice svar: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Chris Chris
Cheap but awful when temps drop
It’s a cheap heater and easy to set up for the price, however, when the temperature drops below 20°F, this thing really really really struggles to start and instead leaks because the fuel pump delivers too much diesel when the unit is trying to heat up.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jesse olson jesse olson
Hasn't worked since about it
I got this on Thursday put diesel fuel in it it's been throwing an e-cord ever since never even got to use it e10
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kenneth Kenneth
Pissed off
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Angie Angie
DO NOT BUY – They do not honor warranties (Even the ones you pay extra for!)
I am a repeat customer who has bought several products from Vevor in the past, but this is the last time they will ever get a cent of my money. I bought their diesel heater and it was a total lemon right out of the box. The worst part isn't even the broken heater—it’s the fact that they flat-out refuse to stand behind their product. I didn't just rely on the standard warranty; I actually paid extra for a THREE-YEAR extended warranty. Even with that extra protection, they are giving me the runaround and haven't resolved a single thing. To the people saying "it’s only $100, just suck it up"—that is exactly what Vevor wants you to do. $100 is still hard-earned money, and a company shouldn't be allowed to ship trash and ignore their own legal "warranty" promises. I had plans to buy more equipment from them for my shop, but those plans are dead. Current status: My issue is STILL UNRESOLVED. They have my money, they have the extra money I paid for the protection plan, and all I have is a cold garage and a heater that doesn't work. Pros: None. Cons: Defective product, zero customer service, fake warranty, and they don't value loyal customers
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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