Kundeanmeldelser for VEVOR Diesel Luftvarmer, 12-24V 5-8KW, Hurtigoppvarmende Diesel Parkeringsvarmer med Fjernkontroll og Fargedigitalt Display, Lavt Støynivå, Talemelding, For RV, Lastebil, Campingvogn, Varebil, Båt og Tilhenger

Everything i ordered from here is falling apart within a few weeks. Customer support is the worst experience. Avoid these clowns.

Won't even start up junk

It will not power up. Nothing, checked power source, fuse, connection. Nothing on screen followed instructions. Im going to see how to get a replacement.

Unreliable , not very good heat , technology over done ,won't start unless you spend 20 minutes and fiddle with it VERY DISAPPOINTED ☹️😔

So I bought one of these on 26th October and it arrived a couple of days later. Got all set up as per the instruction and... Nothing. E8 error, combustion failure. I had a look under the cover and it was apparent the fuel pump was faulty and barely providing any fuel to the burner. I recorded a video and sent it to Vevor, who replied with an instructional video of how to prime the fuel line and do a dry burn, which they recommended I do 5 or so times. I did this and to absolutely no surprise the fuel pump couldn't prime the line and I now also had E10 errors. Magical. Back on to Vevor support (who are in China so you only get 1 reply per day...) who offered to send out a replacement fuel pump to arrive in 10-15 days. It was quite mild at the time so I thought go for it, I'll survive. A week later winter hit the UK and I couldn't wait any longer - I let Vevor know I would like to return the COMPLETELY USELESS heater. Overnight reply came back, ”very sorry no problem we'll send you a return label. Or would you like £25 refunded and you can keep the heater?" No. Please send a return label Next day's reply,"how about £50 and you keep the heater" No. Please send a return label. Now 5 days after requesting a return, "we have 2 options for you, we can send a replacement heater or we can refund you £50". No. Please send a return label or I will initiate a charge back for the heater as it does not work. Next day, a refund was processed. And I have to dispose of a faulty heater. Avoid.

I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!

Never received the product from Vevor. Will not waste time find products from this company again.

Received broken

bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100

I am not a satisfied customer. This unit has been nothing but trouble since getting it. It keeps breaking down and no help from customer support. They won’t even email you back . Multiple attempts to get parts , multiple support tickets . Talking to the robot on chat is useless. I just ended up buying another unit . This unit is junk and the company won’t even provide any customer support or even make replacements parts easy to access. Shop somewhere else