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VEVOR Dieselvarmer Luftvarmer 8 kW DC 12 V/24 V Bærbar Parkeringsvarmer (Alt-i-ett) med Fjernkontroll og LCD-skjerm, Lavt støynivå, 4 L Drivstofftank

Kundeanmeldelser for VEVOR Dieselvarmer Luftvarmer 8 kW DC 12 V/24 V Bærbar Parkeringsvarmer (Alt-i-ett) med Fjernkontroll og LCD-skjerm, Lavt støynivå, 4 L Drivstofftank

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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193 anmeldelser
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No Power to unit No Power to unit
They are really trying but still no luck
They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1
Order # 25112000944218093955 No power to the unit. Walking though troubleshooting process for days. Have called, emailed and sent pics Request #2908900 - This is supposedly an amazing heater -- cant wait to test it out.. Paid extra for external tank - but for now Its completely not functional until we figure out the short... Not a happy camper today out here in the cold.
2 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adi Adi
Defective Heater With Serious Fuel Leak
I received this diesel heater, but it arrived with a serious fuel leak. Diesel fuel was leaking inside the unit.. Due to the potential fire and safety hazard, I stopped using it immediately. I contacted customer service, provided video evidence, and requested a refund. The initial response times were slow, and I was offered a replacement when I had specifically requested a refund. My experience with this product has been disappointing due to the safety issue and the difficulty resolving the matter. Buyers should carefully inspect the unit before use.
1 personer syntes dette var nyttig
Kundeservice svar: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Max Max
Mr
Heater was working great then the fan quit working now I am trying to get parts to get it working it needs a new fan controller the fan controller also controls the operation of the heater working with warrant department for parts
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Wurtz Steve Wurtz
President/Ceo
This unit ran when first installed, however haven’t been able to get it started again. Very frustrating trying to get help This unit was my second purchase, so I’m very disappointed in its performance
1 personer syntes dette var nyttig
Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Kevin OConnor Kevin OConnor
Faulty heater
This heater worked a total of 3 times before giving an error code rendering it completely useless. No support from vevour whatsoever other than a generic reply listing possible troubleshooting which only served to demonstrate the fact they had not read my email.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jimmy shorter Jimmy shorter
Mr
Junk heater quit working took apart to clean everything that is supposed to be clean and still doesn’t work
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dominic Kael Dominic Kael
Failed after 6 weeks of use
I purchased the Vevor heater expecting reliable and consistent warmth, but my experience has been extremely frustrating. The unit often fails to ignite or maintain heat, the temperature fluctuates unpredictably, and the thermostat offers little to no regulation. Build quality feels cheap, with rattling parts and misaligned components, making the heater unreliable even in a small space. What made matters worse was the complete lack of effective customer support. Emails and service tickets went unanswered or offered generic, unhelpful advice. The manual is minimal and doesn’t cover troubleshooting beyond the basics. For a product at this price, I expected either a functional unit or real support — I received neither. I cannot recommend this heater.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Charlotte Charlotte
Disappointed
For a VIVO suitcase diesel heater on January 26 and it was shipped out within a couple of days and it’s been sitting in New Jersey for over a week and the last location is at the terminal just miles from the delivery point and it’s been there four days and I still haven’t gotten my order. I am so disappointed in this company’s delivery service. I wouldn’t even give them one star . I just pray that when this unit comes I don’t have to send it back. I hope that it works. I’ve been looking so forward to it in this cold northeastern weather what a joke this company has become they gave me a $20 refund for my inconvenience which is far from enough.
1 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jarrett Jarrett
Mr
Have had issues from the get go, difficult to start, followed the instructions and it was difficult, even had a couple buddies over to try and troubleshoot without any improvement, but eventually it began working… worked well a couple time once up and going until this past weekend …. Now it’s a major problem, made a strange sound then we smelt burning …. Opened it and the small was 10x stronger and smoked bellowed out… we immidiately turned it off and as of today I had a look and I don’t see anything burnt … reached out to customer service and they are sending it to another dept ( my concern) and they want photos and video’s … and no resolution … Not sure how to proceed as I need this thing for the upcoming weekend and they are advising me in an email to be patient … not a great outcome yet! I’ll update my review if I get some reasonable service otherwise be warned … this may be a significant issue!
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vish Vish
T
Never received the item. Tracking says it is delivered but never got it. Still waiting for a refund.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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