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VEVOR 12V 5-8KW dieselluftvarmer med LCD-bryter, dieselvarmer med fjernkontroll og annet tilbehørssett, 12V 8KW parkeringsvarmer

Kundeanmeldelser for VEVOR 12V 5-8KW dieselluftvarmer med LCD-bryter, dieselvarmer med fjernkontroll og annet tilbehørssett, 12V 8KW parkeringsvarmer

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252 anmeldelser
Oversett alle anmeldelser til Norsk (Berkmel)
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Mathieu Mathieu
Mr
Mr 1
Worked for less than a year. They told me it was because I was using it in a dusty environment. The reality is that soot ends up in the hot air distribution duct and gets sucked back into the intake. Poor after-sales service. I won’t buy from them again.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Steve
Skip it and buy one with auto-altitude adjustment
The old controllers used to let you dial in the pump for the altitude, but the newer controls have removed this feature. My location is at 2200ft in elevation and after 8 hours, it completely charcoal bricked the head unit. After taking it apart, cleaning it out, trying to play with the settings, the best I managed to get to as around 12 hours. Skip this one go for the model that offers auto-altitude sensing. I changed this out with one of Vevor's units that offers this feature and haven't looked back.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JC JC
niet werkende kachel
moest het elektronische moederbord vervanhen met een uit een oude kachel omdat de kachel niet aanging
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Kundeservice svar: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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William William
Mr
Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.
0 personer syntes dette var nyttig
Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jim Jim
Smith
Heater has stopped working after only a couple of months. Tries to start but sputters and the flame goes out.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Raymond S Raymond S
Died for good after 300hrs
Changed everything, except the ecu and the fan. Still get no ignition
0 personer syntes dette var nyttig
Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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James James
Poor quality
Bought this heater and two days after it crapped out.got a hold of vevor and they would not give me a refund or a replacement instead they send me a glow pug that took two weeks and did not fix the problem.
0 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alberto Alberto
Per niente affidabile
Dopo diverse mail per richiedere una soluzione per il nuovo riscaldatore Vevor 8kw che non funziona mi sono pervenute risposte non risolutive e vaghe nel mentre è scaduto il tempo per il rimborso .INAFFIDABILI!
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Kundeservice svar: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Oversatt fra Italiensk språk
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Brad Brad
Fuel line next to exhaust.
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
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Kundeservice svar: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Bulwinkl Bulwinkl
Mr.
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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