Kundeanmeldelser for VEVOR Hundevogn for bakbena, justerbar 2-hjuls rullestol for kjæledyr, lett hundevogn med støtdempende hjul, mobilitetsstøtte for funksjonshemmede, skadede hunder opptil 11,6 kg, medium

Was the wrong size

Package arrived 2 weeks after we needed it for our dog and I have now been told that the company does not “recommend” returning it! I specifically purchased this item from Vevor because they DO have a return policy! I will never purchase from here again!

I try to exchange for size up. The response from customer service was that I should reed the description before I buy. That was it. Horrible response especially when you have a dog with special needs. I will never buy from this company ever.

Never got it

Wózek średnio można dopasować. Mało tego zero kontaktu ze sprzedawca a chce zrobić zwrot. Za chwile się okaże że już jest po terminie i mogę tego odzyskac pieniędzy a kwota za wózek nie jest mała bo prawie 600 zł. Firma vevor utrudnia wykonanie zwrotu.

This item did not work at all. Then I tried to return or exchange and this company would not comply. This is and was the worst experience ever. I pleaded with you to help me. I am a retail manager and I would never treat my customers the way VEVIR did. The item was faulty, to small, didt fit said measurements in instruction manual. And I am now out of pocket over $100 . My poor puppy struggled with a broken leg and VEVOR Made it 100 times wors, from an emotional standpoint. Inot sending pics because I already gave you some.

Terrible customer service, forget getting refund or any communication. They ignore you after getting your money.