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VEVOR kommersiell deigmatmikser Spiraldeigmikser med 8,5 Qt rustfri stålbolle

Kundeanmeldelser for VEVOR kommersiell deigmatmikser Spiraldeigmikser med 8,5 Qt rustfri stålbolle

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Tom Tom
Baker
Worst mixer and customer service ever. Arrived yesterday and tried to use it today. Machine skips and makes noise. It not shut off and won’t turn back on. There is fluid leaking out of the machine also Reached out to support and went over an hour with no response. Started a new chat and was told to wait 24-48 hours for a reply. Asked to be escalated and no answers again. Still have no answers and still have a broken mixer. Worst customer service ever!!!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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metaltek metaltek
Entrepenuer
I bought the 15L mixer, 600 watt. Crate came upside down from Fedex, luckily nothing was damaged. I actually had to get it off the truck myself. Mixer works good but the track that the bowl moves up and down on seems kind of sloppy, resulting in a lot of noise when its running. I found out after the fact that extra bowls or attachments are not available for purchase. Despite the seemingly decent quality and price, no replaceable extras is a deal breaker.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Tarsem Tarsem
Damage and poor customer service
Very disappointed with this mixer. It struggles with dough, makes loud noises, and feels cheaply made. Definitely not suitable for commercial use as advertised. To make things worse, VEVOR is refusing to accept a return despite the clear defects. I would not recommend this product or the company.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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