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VEVOR avløpsrensemaskin 22m x 13mm, automatisk matet kloakkskrue på hjul, bærbar avløpsrensemaskin med 8 kuttere og luftaktivert fotbryter for 50mm til 150mm rør

Kundeanmeldelser for VEVOR avløpsrensemaskin 22m x 13mm, automatisk matet kloakkskrue på hjul, bærbar avløpsrensemaskin med 8 kuttere og luftaktivert fotbryter for 50mm til 150mm rør

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Kundeanmeldelser, inkludert produktstjernevurderinger, hjelper kunder med å lære mer om produktet og avgjøre om det er det rette produktet for dem.
Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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46 anmeldelser
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Richard Ruchalski Richard Ruchalski
Mr
Item was delivered missing parts .Atachments are to undersized compared to what I have used before. I have been trying to get a return label with zero answers from vender. Customer support isn’t there. Will fight this and put in a dispute resolution with my credit card against the bill so they stop payment. This situation has been going on since the day your product was delivered. Over a month. Very frustrated Richard Rychalski
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Kundeservice svar: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bruce Bruce
You’ve got to be joking
You’ve got to be joking 1
Machine arrived broken. It was a pain in the ass to be able to return. It took me a few weeks dealing with the terrible Customer Service. And I would be very surprised if this review ever makes it on their website.
12 personer syntes dette var nyttig
Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Sylvie Sylvie
Le support ne réponds pas
Le support ne réponds pas 1
Ne fonctionne pas , Le drum ne rembobine pas le câble / fish Utilisation : Utilisé une seule fois dans des conditions normales d’utilisation. Demandé un retour et remboursement depuis 3 jours aucune réponse du support à la clientèle. Il ne s’agit pas d’un retour de convenance. Il s’agit d’un problème de qualité / produit défectueux.Selon votre propre Politique de Retour & de Remboursement, les “Problèmes de qualité” font partie des raisons soutenant le retour gratuit, avec photos ou vidéos pour vérifier le problème. Nous avons fourni des photos et pouvons aussi fournir une vidéo montrant que le drum ne rembobine pas correctement le câble.
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kevin O’Mara Kevin O’Mara
Mr
Mr 1 Mr 1
Hello, I don’t take pleasure in writing this review, especially because I’ve had good experiences with Vevor in the past. However, my most recent purchase has been very frustrating. I ordered a drain snake that arrived damaged. I reported the issue to Vevor right away, but it has now been several weeks without any resolution. The only way I’ve been able to reach customer service is through email, and each time I’m told that someone will follow up—yet I haven’t received any response. At this point, I’m disappointed with the lack of communication and support. I’m simply looking for a resolution to this issue. Thank you. Kevin O’Mara
4 personer syntes dette var nyttig
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andrew Andrew
Plumber
Plumber 1
As a plumber, I have used many different sewer machines but this is one of the worst. The cable is too flexible and the drum doesn't have anything internally (like an internal cage) to prevent it from twisting on itself when you hit a solid blockage like tree roots. I ordered a replacement cable with this machine and both of them snagged and twisted on themselves. Within 3 service calls this machine was rendered unusable. Add to that the amount of time it took to get the snagged cable out 2+hours and this machine ended up costing me money. I literally had to go rent another sewer machine to finish a job. I don't recommend buying this unit!
3 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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adel adel
Très déçu
Très déçu 1
Très déçu, car le cable s'est cassé au bout de 30 mn d utilisation SAV, décevant également, pas de réponse au bout de 48h
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Kundeservice svar: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client. Nous prenons vos commentaires très au sérieux. Nous transmettrons immédiatement vos préoccupations à nos équipes du service client et du service après-vente afin d'améliorer la situation. Merci beaucoup pour votre contribution ; vos commentaires sont essentiels pour nous aider à résoudre ce problème et à améliorer nos services. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Kevin Kevin
Vevor Machine Déboucheur électrique 75 'x 3/8
Vevor Machine Déboucheur électrique 75 'x 3/8 1
Si vous ne voulez pas perdre quasiment 400€ passer votre chemin. Machine arrivée endommagée, le service client fait la sourde oreille et me répond à côté du problème. À fuir absolument car en plus la machine ne me permet même pas de sortir les petites racines que j'avais dans une canalisation.
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Josh Josh
Shipping Lies
Sewer backed up on me Saturday night. I specifically ordered this auger because it said it would arrive Monday. Once it shipped, it was updated to arriving Friday. Since I couldn't live a week without functioning plumbing, I ended up renting a unit and clearing the clog that way.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Raj Raj
Not work good
It doesn’t go to 1.5” line or doesn’t go really well after 2 bends I tried few times every time have to rent different snake from local store to unclog kitchens I suggest please improve the quality of wire thanks
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mert mert
kuzgun
Product does not even work, customer support is not helping. The worst online purchase experience in my life.
0 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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