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VEVOR avløpsrensemaskin 30m x 13mm, automatisk matet kloakkskrue på hjul - med 8 kuttere og luftaktivert fotbryter for 50mm til 150mm rør

Kundeanmeldelser for VEVOR avløpsrensemaskin 30m x 13mm, automatisk matet kloakkskrue på hjul - med 8 kuttere og luftaktivert fotbryter for 50mm til 150mm rør

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Damian Damian
Sr
El envío tardo 3 semanas más de la fecha que decía de entrega.
0 personer syntes dette var nyttig
Kundeservice svar: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Timothy Hackney Timothy Hackney
Purchaser
I waited for 6 weeks, no delivery. I finally canceled the order.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Mestom Mestom
Satu Mare
Az oldalnál rendelesnél történt valami mert eredetileg nem ezt a modelt rendeltem hanem kisebb spirállal, megprobaltam felvenni velük a kapcsolatot de persze csak chat és semmi erdemleges valaszt nem kaptam hogy legalabb spirált lehetne e kapni hozza külön vagy sem ....a gep teszi a dolgát jol , de nem az jött amit rendeltem, és érdemleges választ sem kaptam ezert jár az 1 csillag (bele sem gondolok hogy garancia esetén mi történik)
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Kundeservice svar: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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Jorge Jorge
Horrible to deal with this company
It said mi item was delivered but never did. Now I have to call my visa and report this. They never knew where my package as or have any idea about the delivery time. Never use this company again and I will definitely never recommended
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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PISSED OFF PISSED OFF
PIECE OF SHIT
VEVOR REFUSING TO RETURN MY MONEY! CABLE KINKED, HEAD SNAPPED OFF. GETTING RUNAROUND FROM NOI CUSTOMER SERVICE. NO DIRECT PHONE CONTACT # DO NOT BUY FROM THIS COMPANY!!!!!
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Kundeservice svar: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jee Chan Jee Chan
Never buy this product
I purchased a 50ft 3/10 drain snake, and overall, it appeared satisfactory. On my first use, there were no problems, but on my second use, the roller broke and the cable became completely twisted. Despite being brand new, it performed like a low-quality item. I find it hard to believe how poorly it held up. There is no usability left at all. I would advise against buying it.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gopal Gopal
Mr
After 2nd use bearing gone , so not in use after 2nd use , for this waste of money , easy to transport
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Damon S Damon S
Junk product. Company won't stand behind it.
1 Star — Junk machine and terrible customer service I bought this Vevor drain auger, used it one time, followed the instructions, and the cable is now stuck in the drum because it kinked or tangled inside. I’m not new to running drain machines, so this was not user error from someone who doesn’t know what they’re doing. This machine turned out to be a huge mistake. What made it worse was customer service. I contacted them for help and a refund, and their response was basically “too bad, it’s your problem.” No real help, no standing behind their product, and no accountability. A drain auger should not fail like this after a single use, especially when operated correctly. If a company won’t back up a defective product, that tells you everything you need to know. Would not recommend. Buyer beware
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Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bruce Mace Bruce Mace
CEO
The machine was recieved inoperable, the company refused to return the machine and refund my money, very diappointed with this company, could never recommend them.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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NT NT
Owner
The 3/8" x 75' drain cleaner made it about 60 feet before it bound up in a clean drain. I am asking for a reduced price on a 1/2" model, or a full return, up to them. When I initially asked for a refund they sent me a link to watch an operational video of the product. I'm not sure what they will decide on the refund. The advertisements clearly state there is a 30-day return policy, but I feel some feet dragging so far :-).
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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