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VEVOR Dumpervogn, Hagevogn i Poly med lettmontert stålramme, Dumpervogn med 2-i-1 konvertibelt håndtak, Trillebår med kapasitet på 600 lbs, 10-tommers dekk

Kundeanmeldelser for VEVOR Dumpervogn, Hagevogn i Poly med lettmontert stålramme, Dumpervogn med 2-i-1 konvertibelt håndtak, Trillebår med kapasitet på 600 lbs, 10-tommers dekk

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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David David
Roue crevée
Roue crevée 2 Roue crevée 2
Le chariot est arrivé avec une roue crevée, donc inutilisable dès la livraison. Le remplacement de la chambre à air coûte 29 €, ce qui est inacceptable pour un produit neuf. Vu le prix du chariot, je m’attendais à un contrôle qualité bien meilleur. Très déçu.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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rmnordlund rmnordlund
Vevor won't replace a defective part
Vevor has consistently refused to replace a defective part. They will not answer a direct question. I think my only communication is with a customer service computer.
1 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ma*** ma***
Colis endommagé
J’ai refusé le colis lors de la livraison il était endommagé la boîte était très abîmé, j’ai décidé de ne pas accepter cette livraison je demande un remboursement ou un colis en bon état.j’ai été vraiment déçu de constater l’état du colis
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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wadesutherland06 wadesutherland06
It's not what's advertised to do and Vevor is refusing to return it.
Terrible, it could not handle a load of dirt. There is no way that this cart can do what its advertised. I'm even having a problem getting the company to let me return it. I would recommend buying the gorilla cart I have both. I was just trying the Vevor cart out because it advertised it being very strong, sturdy and able to pull up to 1500lbs in which it would most likely break of you tried to do that.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brian W. Brian W.
Arrived broken
I assembled My cart 2 days ago. Arrived with a flat tire. At first I thought it was just a save room on packaging because it's nestled together in a pretty compact package. I inflated the tire and it continues to go flat non-stop while I'm trying to use it. I contacted support and they want me to send pictures of it and there's nothing to take a picture of. The tire looks inflated until you have a load on it. On top of that the cart is 20 miles away and I'm not going to make a special trip to take a picture of nothing. Until you put weight on the cart the tire appears to have air in it. All the work is done. I inflated it at least 15 times yesterday while using the cart for the job it was purchased for. After them replying with a very generic response , they seem to have ghosted me. I'm very disappointed in their customer support and it will probably be the last Vevor product I ever purchase.
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ernest Ernest
Did not receive item paid for
Purchased the 1500 lb dump cart. Received a 4 cubic ft cart. That about the size of a kids toy wagon.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Patrick Vanaerde Patrick Vanaerde
Qualité à revoir
Matériel arrivé avec une roue endommagée et des défauts de soudure. Une remise de 20% accordée après réclamation. Pas tout à fait satisfait de la qualité. Montage à effectuer non spécifié dans les visuels.
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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rwkruid rwkruid
Not Vevor quality
I have read many of the positive reviews, and I can’t help but wonder if they’re describing a different cart than the 800-pound model I purchased. The box feels only a bit sturdier than a cheap plastic tote. The tall metal sides are so flimsy it’s almost laughable. I wouldn’t trust this cart with anything heavier than grass clippings or yard debris. Loading it with dirt or rocks? No chance. I’m honestly surprised Vevor puts its name on this product. It feels far below the standard of other items I’ve bought from them. This experience makes me think twice about ordering again. In my view, this cart feels more like something you’d find on Temu than from Vevor. Overall rating, 1 out of 5 stars.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shawn McCaffrey Shawn McCaffrey
Defective product
I ordered this cart for a strenuous project.It was delivered two days after the project started even though the delivery date at purchase would have put it there two days earlier. The cart itself was defective. it would go into dump mode with nothing in the car, after being filled, and while filling the cart. The clamp that holds the dump cart down does not do its job. I asked for a full refund because the product is defective. I was denied multiple times. Vevor wanted to negotiate a portion of the refund. I even told them that I would drive it an hour away to one of their facilities to save them shipping cost. this was my first and LAST purchase from the VEVOR. STAY AWAY FROM THIS COMPANY Check the BBB
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Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deborah Seffinga Deborah Seffinga
Parts missing
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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