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VEVOR Dumpervogn, Hagevogn i Poly med lettmontert stålramme, Dumpervogn med 2-i-1 konvertibelt håndtak, Trillebår med kapasitet på 600 lbs, 10-tommers dekk

Kundeanmeldelser for VEVOR Dumpervogn, Hagevogn i Poly med lettmontert stålramme, Dumpervogn med 2-i-1 konvertibelt håndtak, Trillebår med kapasitet på 600 lbs, 10-tommers dekk

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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725 anmeldelser
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Shawn McCaffrey Shawn McCaffrey
Defective product
I ordered this cart for a strenuous project.It was delivered two days after the project started even though the delivery date at purchase would have put it there two days earlier. The cart itself was defective. it would go into dump mode with nothing in the car, after being filled, and while filling the cart. The clamp that holds the dump cart down does not do its job. I asked for a full refund because the product is defective. I was denied multiple times. Vevor wanted to negotiate a portion of the refund. I even told them that I would drive it an hour away to one of their facilities to save them shipping cost. this was my first and LAST purchase from the VEVOR. STAY AWAY FROM THIS COMPANY Check the BBB
5 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deborah Seffinga Deborah Seffinga
Parts missing
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul Paul
Mr
This product is poorly designed. The option for it to mimic a dump truck seems great however the latch to release it and keep it in place does not hold the bucket down so when you are pulling this wagon, the slightest bump releases the latch causing it to open and dump your load. Not good at all. I’ve had to zip tie it to the frame just so it doesn’t release on its own and in doing so, I’ve lost the option to use it as intended if I needed it to do that. Waste of money!!!
3 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Walter  Hussey Walter Hussey
Customer service, replacement service
Customer service, replacement service  3 Customer service, replacement service  3
Broken handle ,need a replacement, filed a claim, unsure if the claim or pictures went through,
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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TLS TLS
Good cart
Nice little garden cart. I needed something similar to a wheelbarrow for hauling weeds and branches around the yard. This works very well and nice that it can be tipped up to empty easily. My only complaint is that the tires on this cart do not hold air. I have to fill the tires w air every single time I want to use it because after each use all 4 tires go flat.
0 personer syntes dette var nyttig
Elemam: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Amy Amy
Farmer
I'm sure the wheelbarrow will work fine, but if you aren't handy or have knowledge of how to put things together, you won't get the bolts in tight enough. The wrenches it comes with are cheap. You will need a Phillips head screwdriver for the first part you bolt together and I recommend using a ratchet on everything, you can use their cheap wrenches to hold the bolt in place as you ratchet. It helps to have 2 people so one can hold and the other can ratchet, but it could be done with 1 person. The washers go on the nut side of the boot, that's not made clear until the 2nd part. The parts in the picture directions aren't labeled so make sure you keep the instructions handy to refer back to, because if u r like me you won't remember what's what
0 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Alphonso banardo Alphonso banardo
Gift for wife in her big paradise garden
My wife loves her garden wagon as she calls it her dump truck . Uses it all over the yard. The onl6 bad thing is it's back heavy and the front wheels like to go up as your strolling heavy loads like mulch and river rock 8n which case I pull and she pushes as she hold the loadd. Other than that great price
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
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Sharlette Peoples Sharlette Peoples
FLAT TIRE
Cart was sent with a flat tire!! I called service number a few times—couldn’t find invoice number, then video of Tire wouldn’t upload, photo of Tire finally worked . While waiting for their answer I ordered an inner tube, took two days, for Me, to get the old one off and new one in-no car repair would touch it, lawnmower store said their torque would tear up the plastic rim, find a man to help. New inner tube wouldn’t inflate— I probably damaged it trying to get it in. So now I’m waiting for a tire from vevor. The project I ordered the cart for is stalled. How could you send a flat tire!!! From now on I’ll certainly check the tires First before putting something together!
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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John Mallia John Mallia
A few issues
The latch for the dump did not want to work correctly, or at all. After making sure it wasn't something I did, I had to use a hammer to bend the latch bar so it would work. One of the tire inner tubes had a hole and was flat out of the box, so I had to buy one of those before I could use it. I definitely do not trust this to carry 600lbs, the frame MAYBE but the plastic is pretty flimsy.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
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TikToker TikToker
This company is a pain to deal with!
This company is a pain to deal with! 2 This company is a pain to deal with! 2
I first bought this cart off TikTok and it came with many missing parts so I could not put it together. Trying to sort this out with TikTok was a nightmare and they wanted my to pay to return this! No Way am I paying to return a product that came missing parts!!! Since I needed this now I ended up buying this cart from Vevor and paid more then I had to file a dispute with my credit card to get my money back. All I got from the customer service was the run around! Vevor owes me compensation and it has been a nightmare trying to deal with them -never again!
3 personer syntes dette var nyttig
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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