Kundeanmeldelser for VEVOR transportvogn, hagevogn med lettmontert stålramme, hagetralle med konvertibelt 2-i-1-håndtak, multifunksjonell trillebår med 680 lastekapasitet, ca. 33 cm dekk
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Ms
I purchased two of these wagons. I also own from another leading brand. While they are functional the are significantly more difficult to turn and to dump than the other brand. I wouldn’t buy these again for my daily farm chores
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Cart box arrived broke.
The cart box arrived danged from shipping, obviously the cart box is not so rugged and durable. It tied to get Vevor to send out new replacment box but they would not and only offered me a discount which I reluctantly accepted.
The cart is sold as a 1500 lb capable cart but only has tires that support 1200lb. The Vevor ad claimed a 15 cu/ft box however it is not even half of that.
I wish I would have bought a Gorrila cart instead which the Vevor is made to LOOK like in pictures but they are not comparable. The Vevor cart would be good value if it was priced at $150.
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Consumer
The tub is cracked and a tire is flat and won’t take air. I’m trying to find out how to replace the tub and the tire. I don’t want to send it back. It’s too much for the consumer to do.
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Missing parts.
I did not receive all of the parts to assemble the wagon. I contacted Vevor immediately and after several days the offered me $60 for the trouble. I told them that I just wanted the missing parts. Then after several more days they offered me a little more money. I replied back yet again that I just wanted the missing parts or tgey could send me a pre-paid shipping label and then I could send it back to them, since it seemed like they didn't want to send missing parts. I threatened to create a report with the BBB and then they gave me a full refund. That was nice of them but now I still have a wagon that has no axles or hardware bag so basically I have a box of junk that I cant use.
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Mrs.
The “tray” was busted upon receipt. You said that you would send a new “tray” but have not done so.
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Buy the gorilla cart
Spend the extra couple of bucks and buy the gorilla cart ! My VEVOR cart won’t stay latched , empty or with stuff in it I can’t roll more than ten feet and it dumps all that it !
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Customer
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe.
I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose.
After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue.
I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
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Missing parts
I received this cart and it had a missing part 1 month ago and still trying to get a replacement part . Do Not know if will ever get to use the cart for my business.
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Customer
They sent the wrong one, ordered the 1500lb version, they sent the 600lb version.
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Mr
Damaged. Sent me tube to get tire fixed. Additional costs involved in replacing tube and repairing tire.
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