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VEVOR 9"/22,9 cm elektrisk betongsag våt-/tørrsag med vannpumpe og blad

Kundeanmeldelser for VEVOR 9"/22,9 cm elektrisk betongsag våt-/tørrsag med vannpumpe og blad

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1036 anmeldelser
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Phil benson Phil benson
Plumber
After the first use I went to cut a small trench in a concrete floor and the saw wouldn’t work. I tested the incoming power and found that the inline gfci went bad. I now have a non functioning saw and can’t find a cord to replace the one in the saw
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yuriy Serembytsky Yuriy Serembytsky
Mr
I bought this VEVOR concrete saw expecting professional quality, but it completely failed after the second use. I immediately contacted customer service and sent multiple detailed videos from every angle clearly showing that the saw does not work. Instead of standing behind their product, they kept giving me excuses and asking for more videos, each time finding a new reason to avoid replacing it. I never asked for a refund or money back — I simply wanted a working saw to finish my project. Unfortunately, after weeks of back-and-forth, the issue remains unresolved. This experience has been a complete disappointment, and I would not recommend this product or the brand based on how this was handled.
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Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Deborah Grimm Deborah Grimm
Ms
I am so disappointed in this company. I have been a month trying to get my product. I last thing I heard from the company was my products were lost and I would be getting a full refund. So far no refund on either product. I have reported this to my bank. Hopefully they can make someone understand that the product never made it to Proctorville, where I live. It shows delivery in Grove Port Ohio. Something is very wrong !!!!!
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Lonnie Lonnie
Never received
How can I possibly review an item that I never received? I even ordered a week earlier to ensure I had the item for an upcoming job. Like many other people have reported, you under deliver on what you sell. I honestly don't think you'll be around for very long with selling practices like this.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Gary Wandell Gary Wandell
Review
It keept poping a 20A curcit breaker so i installed a 30A curcit breaker an it keeped poping it, the the GFI on the cord failed.
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Jones Greg Jones
Owner
Saw broke ! The head unit failed after 5 weeks of operation. Will not recommend for durability! Thanks
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gurdeep singh Gurdeep singh
Mr
This machine trips breaker even over small load. It needs 3200w what do i need to carry with at site for that much wattage.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jonas.f Jonas.f
Betonsäge
Das ist meine zweite Bewertung da so wie es aussieht vevor sie erste gelöscht hat. Beim auspacken ist uns schon aufgefallen das, dass blech für die Höhe und Führung der säge total verbocgen war. Somit keine geraden und präzise Schnitte möglich. Nach nur 3 schnitten ist schon ein Wasser Anschluss für die kühlung gebrochen. Keine Kaufempfehlung
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Kundeservice svar: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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Blossom Blossom
Ms
This items advert was VERY misleading The photographs had no indication of size or weight. When received it was HUGE and could not be lifted out of the box without assistance. The weight was not given and the only indication of its difficulty to use was a review AFTER I purchased that said " I required a hoist to use the machine safely" I applied to return the item as its weight rendered it "un fit for purpose " but it was not acceptable to Vevor. A 60 euro refund was offered. A loss of over 150 euros. It is Vevor's loss as I will not buy from them again.
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Kay Kay
Damaged parts on delivery
I had 2 deaths in the family since I received the saw. Interior Styrofoam was very damegd as if previously opened. Took 3 months to first take out and install blade, but not use. When testing blade turning, turns out mounting hub and blade to not seat straight. Unsure which part is bad or both. I feel I chose the wrong brand. Online there is talk of the return policy, but no copy of tge actual return policy. Waiting to see if they qill make this right.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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