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VEVOR 9"/22,9 cm elektrisk betongsag våt-/tørrsag med vannpumpe og blad

Kundeanmeldelser for VEVOR 9"/22,9 cm elektrisk betongsag våt-/tørrsag med vannpumpe og blad

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mathos4102 mathos4102
Manque de qualité et SAV inexistant.
Attention : panne moteur avec grosse explosion électrique qui vient du rotor après seulement quelques traits de scie dans des agglos creux et 15 jours après achat. Ça peut arriver mais le problème est que le SAV est inexistant et ne propose aucune solution malgré plusieurs relances. Avec au minimum 72 h pour répondre à chaque message en disant qu'il est transféré au service compétent.... Bref c'est pas très cher mais ramené au temps d'utilisation c'est loin d'être bon marché ! Il y a certainement mieux ailleurs!
1 personer syntes dette var nyttig
Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Adrian levis Adrian levis
Very bad quality
Very bad quality  1 Very bad quality  1
I try to use this saw its very heave and not easy to use.after I install blade its start spark because the blade touching the metal guardian support. The quality is cray. Its heat my leg ..
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jacob Jacob
Muurzaag
Zaag gekocht 2 zaagsneden mee kunnen maken. Zaag stuk. Vervolgens met klantenservice in contact weten te komen via de mail. Na 2 keer 48 uur wachten wouden ze me afkopen voor 56 euro. Hier niet mee ingestemd. Daarna weer 48 uur gewacht. Uiteindelijk de helft van terug en een kapotte Zaag.
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Kundeservice svar: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Stan Stan
Experienced Tradesperson
This saw which was purchased from the VEVOR site, was a bad decision. The customer service was contacted on the same day it was received or abouts. There were issues just by looking at it, and pics was sent. The only outcome from that was a refund of $85 (CAN) if we kept the saw, which we did. Another bad decision. Once the project started, everything set up to do the job. Well, here we go again. The breaker continued to blow, the motor got hot. My husband is an experience person with this stuff and has been doing it for years. He can tell whether or not there is a problem with a motor. Well, sadly to say this saw is best in the garbage. The only good thing about it is the blade. It's frustrating, you spend money only to throw it away. It would be nice to have a complete refund as I don't believe a replacement would work either. there are pics provided of the job being done, and can't do it. Can't even download pics of the project. Bad all way round with this saw. Upset that so much time nd money has been lost.
1 personer syntes dette var nyttig
Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Phred229 Phred229
Decent saw for about the price of renting a better one - did the job and still running.
Decent saw for about the price of renting a better one - did the job and still running. 3
The saw is decent for the price. Having read other reviews and understanding the power draw, we started with a 35A ciruit originally meant for a welder and put an adapter box with a top quality 20A/120 recepticle on the end of our big extension cord to use the supplied 15A/120 plug at 30 plus amps... We ran it hard, sawing full depth cuts in bluestone bedlayers cutting a drainage channel without destroying the adjacent bedrock driveway surface. The little included pump is a freebe, didn't work well so we hooked it to a hose and save the pump for remote use only later. Checking draw, it was a full 3200W; warmed up the plug a bit but it was cold out so it was fine. The blade was kind of slow so we replaced it with a blade that cost a bit more than the entire saw which more than doubled the cut rate. Delivery was terrible; took weeks longer than advertised but that is partly on the delivery company Ontrac. Overall, a decent saw for the money but not an equal to say a Hilti...
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Bjarte Austevoll Bjarte Austevoll
Sjef
At pumpen inte fungerar
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Kundeservice svar: Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
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DoorView Landscaping DoorView Landscaping
Operator
It’s a good saw for the price, but it’s a bit heavy, which makes it harder to control and lift and cut or extended cutting. It also kept tripping the breaker in the main electrical panel, which was frustrating and time consuming. Not bad for small jobs or homeowners use but I wouldn’t use for professional jobs
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rob Rob
Customer
Trips the breaker after a couple minutes of use. Not real satisfied and would not buy again or recommend to anyone.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nico Nico
Scie
En y allant doucement j’ai réussi à scier plus de 30m linéaires de béton armé, le guide de profondeur ne permet pas de descendre à plus de 14cm, la pompe et sont robinet font un peut jouet, il faut parfois la secouer pour l’amorcer. J’ai redressé pas mal de choses avant l'utilisation pour que notamment les roues soient dans l'axe de la machine, ou que le guide soit centré. Si l’on omet ces détails la machine est robuste.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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BRANDON MILLER BRANDON MILLER
Saw
Likes to trip the breakers on the cord very easy. And the main breaker. Wish it would cut a little deeper than it does being such a big blade. Wasn't very happy with the product. I'm hoping the Jackhammer is a little bit different.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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