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VEVOR Elektrisk Honninguttrekker Birøkterutstyr 4/8 Rammer Rustfritt Stål

Kundeanmeldelser for VEVOR Elektrisk Honninguttrekker Birøkterutstyr 4/8 Rammer Rustfritt Stål

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Francho García Francho García
Se recalienta y se para, no conseguí devolución.
Se calienta y se para, no me dejaron devolución porque te piden video del fallo, pero aparece al rato de ponerla a funcionar. La primera máquina que no me gusta de vevor, el resto genial. Pero esta es una basura, el motor es muy pequeño y no puede con los marcos cargados.
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Kundeservice svar: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Nicholas Nicholas
Missing parts and damaged
Bought the extractor and it was missing the nut that holds the motor to the tub. So I had to hold the motor in place while it worked because otherwise it would shake off of the bolt. It worked overall. And did what it was supposed to. But inconveniently. I searched up and down for the nut in case I lost it or if it was left in a package and neither happened. It also came with a dent in the side of the stainless steel. Didn’t hinder anything. But is an eye sore.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Pam Starrs Pam Starrs
Ms
I bought the electric thinking it would be easier than the manual. I am a 72 year old lady. I couldn't get to half the speed when it started bouncing and rattling all over the floor. I couldn't hold it a higher speed. As a result, I couldn't harvest all the honey. I had to abandon it and do it the hard way-manually scrape the frames with a knife then strain it twice through muslin. Took me 3 days. Now I am having trouble placing the motor back on the frame carrier spindle and lining up the motor to screw it back on. Very disappointed with the overall performance. I won't be using it again. A wasted purchase.
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Kundeservice svar: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Charles Gibson Charles Gibson
switch is not waterproof
Bad design switch is not waterproof by the time it's covered with honey the unit will fail they do not have spare parts I called them they said they'd get back to me they did not Buy one from eBay for less money with a waterproof switch
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ALEX ALEX
NO ES UNIVERSAL, CUIDADO
NO SIRVEN LOS CUADROS DE CUALQUIER COLMENA, REVISAR BIEN LAS MEDIDAS, YO LA COMPRÉ Y LA LIÉ
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Kundeservice svar: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Glenn Beavis Glenn Beavis
HONEY EXTRACTOR
WHY COULDN'T YOU SUPPLY. FIRSTLY -SEEMS TO ME AUSTRALIA POST DIDN'T EVEN RECIEVE IT. WHY? SECONDLY -WHY COULDN'T YOU JUST SUPPLY ANOTHER UNIT. I HAVE DEALT WITH YOU PREVIOUSLY , AND PRODUCTS AND SERVICE HAVE BEEN ACCEPTABLE. THIS TIME HAS BEEN .......... INCOMPETENT.
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Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
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Spinner Spinner
O
I turned it on today and it did nothing I checked plug and it works fine, can I return this product?
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Kundeservice svar: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Craig sparks Craig sparks
Faulty equipment
I recieved a piece of faulty equipment. It literally ran fo 30 seconds. Their answer through chat is we will get back to you in 3 days. There is no number to call and speak with an actual person either. I’m stuck with a kitchen full of uncapped frames and an extractor that doesn’t work and no answers as to how they will handle it. Buyer beware.
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Kundeservice svar: Dear valued customer,Thank you for your feedback.Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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