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VEVOR elektrisk tilhengerjekk, 5000 lbs, kraftig elektrisk tungejekk for bobiler med 2-veis kontakt, manuell sveiv og værbestandig jekkdeksel, 10"-28,3" løft, for bobiler, tilhengere og campingvogner, svart

Kundeanmeldelser for VEVOR elektrisk tilhengerjekk, 5000 lbs, kraftig elektrisk tungejekk for bobiler med 2-veis kontakt, manuell sveiv og værbestandig jekkdeksel, 10"-28,3" løft, for bobiler, tilhengere og campingvogner, svart

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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35 anmeldelser
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sparky2004 sparky2004
Incorrect wiring
The unit came out wired incorrectly… I had to take apart the 7pin connector and move wires around… so far I have it so my headlights need to be on in order for it to operate, but it’s better than nothing when I first plugged it in. Also, yes it’s slow, not a big deal…. But the throw on the isn’t very far. So when I put it on my truck’s receiver hitch, after getting the stand off the ground with the motor, I need to pull the pin to raise up the stand before I drive, I can’t just raise it all the way up with the motor. CHINA
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Kundeservice svar: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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samroach66 samroach66
Terrible experience
TERRIBLE. 2 weeks into it being mounted it quit working. Terrible experience. And terrible product. The customer service is an absolute nightmare to.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Eric
Electric jack
Got this Jack & had it installed by a friend. It didn’t work at all, checked fuse & changed fuse without results. Sent several emails & pictures to Vevor, plus a video using their app Swiss tech or whatever due to size. Getting a replacement or refund has been a pain in butt.. purchased another from different company & received it while still waiting on Vevor results. Not sure where their system has failed but it definitely has on this item & me as a customer this time!!!
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Kundeservice svar: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Daniel Daniel
Dan
I got the trailer jack and it doesn’t work. I thought it might be the truck so I plugged my trailer in and it works fine. VEVOR has yet to refund me or replace it
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Johnny Byrd Johnny Byrd
Owner
It’s the only thing I have purchased from Vevor that is a terrible product. I purchased one it did not work out of the box so they offered me half my money back or a new one so had no choice but to get a new one and guess what it did not work out of the box. So now I’m out of all my money and stuck with no electric trailer jack. Do not buy its junk.
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Kundeservice svar: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deb Deb
Dead out of the box
Happy we tried it before we installed it! No light no up and no down... should have read and watched other reviews... do t but this!
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Richard Arnold Richard Arnold
Not worth the money cheap
Nice looking jack but goes up like a turtle not strong enough like they advertise will be asking for a refund
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Kundeservice svar: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Eric Eric
Junk
Junk 1
Didn't even last 6 months and it's broken. The switch literally fell apart.
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James Cooper James Cooper
Not universal
This Jack does not fit every trailer. It does not align with my existing holes on my trailer. I let Vevor know, and they have pretty much ghosted me. It’s been 5 days, and all they say is we will look into it. What’s there to look into? I’ve asked for a return label, and I have not got one. So be advised. Extremely disappointed with the customer service.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hugh Hugh
Mr
My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days. This is really poor customer support. Other companies would have a replacement on the way within a couple of days.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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