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VEVOR Elektrisk Vinsj ATV UTV 2041,2 kg Syntetisk Tau Vanntett Fjernkontroll

Kundeanmeldelser for VEVOR Elektrisk Vinsj ATV UTV 2041,2 kg Syntetisk Tau Vanntett Fjernkontroll

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269 anmeldelser
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joe joe
owner
terrible customer service/sell a winch but can not provide a bracket or tell you which one worked with winch/had to hire a weld shop to modify one bought to work with it
1 personer syntes dette var nyttig
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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THOMAS CHRISTOPHE THOMAS CHRISTOPHE
À NE PAS ACHETER
Treuil déjà hors service au bout d’un peu plus d’un an. Utilisé que 4 fois. Je déconseille fortement ce produit. Cordialement M THOMAS.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Andy Evans Andy Evans
Mr
Only used a couple of times and broke. Not getting much response for the return. Very disappointed
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Rb80 Rb80
Mr.
Broke first time i used it.......
0 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Wingert Eric Wingert
Terrible
I bought this winch for my snow plow on my Honda Pioneer 1000–5. I hooked everything all up the plow was probably 5 foot away from the machine when I got everything done I hooked the wind up to the plow. It wouldn’t even pull it back to the machine. Tried it anyway. It stopped halfway up No way
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rob Rob
Dr.
Vevor dropped the ball on this. Could not tell me for a month what the bolt pattern was. Ordered it anyways because of their 100% guaranteed return policy. Arrived, didn’t fit, couldn’t even tell me it had only 3 mounting bolts. What winch only had 3 mounting bolts. They refused me to return the product, stuck with it, told me to go get it retro fitted at a shop. A months after it came they said the 4500 lb winch has 4 bolts. I sent them measurements, photos everything, they didn’t respond to anything. Way to go vevor. If anyone needs a rinky dink winch with 3 bolts holding it down, it’ll be good for pulling your kids wagon in the back yard.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Thomas  Barrett Thomas Barrett
600 winch
Wired it up, hit the switch.Click nothing. No customer service, no reach out, no contact info. Ghosted
2 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Daniel Wray Daniel Wray
Purchaser
Never received item due to shipper used. Not the first time this shipper returned my order without attempting delivery or "loosing" it. Sorry, as long as you keep using that shipper, I won't be ordering from you again.
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Kundeservice svar: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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i i
h
The switches failed had to modify for installation.
0 personer syntes dette var nyttig
Kundeservice svar: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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