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VEVOR elektrisk vinsj for lastebil 6000 lb syntetisk tau vanntett fjernkontroll

Kundeanmeldelser for VEVOR elektrisk vinsj for lastebil 6000 lb syntetisk tau vanntett fjernkontroll

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Owner
Light usage, no warranty , very poor assistance from VEVOR , very disappointed! Gotta throw it away . only 11 months old stripped gears pulling a 400 pound box . My previous winch lasted me since 2009 . My assumption is that the metals used inside are too soft . Don’t waste your money.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Phil Phil
not set strong
I had a 3500lb winch that stopped working. I replace it with this one. this doesn't have nearly the power of my old one. I had it set up to lift something and it couldn't. I put my shoulder under this same thing and could lift it. maybe I'm hee-man and can lift 3500lbs? lol not. this thing struggles with a few hundred pounds.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ΠΑΝΑΓΙΩΤΗΣ ΠΑΝΑΓΙΩΤΗΣ
ΟΟΟ
UNFORTUNATELY, THE PROBLEM WITH THE WIRELESS REMOTE CONTROL NOT WORKING HAS NOT BEEN SOLVED, SO THE PURCHASE IS A FAILURE.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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THOMAS CHRISTOPHE THOMAS CHRISTOPHE
À NE PAS ACHETER
Treuil déjà hors service au bout d’un peu plus d’un an. Utilisé que 4 fois. Je déconseille fortement ce produit. Cordialement M THOMAS.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Andy Evans Andy Evans
Mr
Only used a couple of times and broke. Not getting much response for the return. Very disappointed
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Rb80 Rb80
Mr.
Broke first time i used it.......
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Spencer Spencer
no good
worked then had strain on it and snapped in half. just grinds and ripped the thing into 2 pieces
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Kundeservice svar: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Eric Wingert Eric Wingert
Terrible
I bought this winch for my snow plow on my Honda Pioneer 1000–5. I hooked everything all up the plow was probably 5 foot away from the machine when I got everything done I hooked the wind up to the plow. It wouldn’t even pull it back to the machine. Tried it anyway. It stopped halfway up No way
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dany Dany
Treuil vevor
Apres 6 mois il est deja defectueux, ne fonctionne plus du tout. After 6 months it is already defective, no longer works at all.
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Kundeservice svar: Nous nous excusons sincèrement pour la gêne occasionnée par ce phénomène. Nous avons reçu votre billet et avons été en communication continue avec vous à ce sujet. Soyez assuré que nous suivons de près et que nous reviendrons vers vous avec une solution dans les plus brefs délais. En attendant, veuillez surveiller les réponses aux tickets et les alertes par e-mail pour les mises à jour.
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Rob Rob
Dr.
Vevor dropped the ball on this. Could not tell me for a month what the bolt pattern was. Ordered it anyways because of their 100% guaranteed return policy. Arrived, didn’t fit, couldn’t even tell me it had only 3 mounting bolts. What winch only had 3 mounting bolts. They refused me to return the product, stuck with it, told me to go get it retro fitted at a shop. A months after it came they said the 4500 lb winch has 4 bolts. I sent them measurements, photos everything, they didn’t respond to anything. Way to go vevor. If anyone needs a rinky dink winch with 3 bolts holding it down, it’ll be good for pulling your kids wagon in the back yard.
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Kundeservice svar: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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