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VEVOR Sammenleggbar handlevogn med avtakbar vanntett fôr, 95,3 kg stor kapasitet jumbo dagligvarevogn med dobbel kurv, 360° svingbare hjul, tett metallnettbunn, kraftig allsidig handlevogn for shopping

Kundeanmeldelser for VEVOR Sammenleggbar handlevogn med avtakbar vanntett fôr, 95,3 kg stor kapasitet jumbo dagligvarevogn med dobbel kurv, 360° svingbare hjul, tett metallnettbunn, kraftig allsidig handlevogn for shopping

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102 anmeldelser
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Dena Sanford Dena Sanford
Lighter construction than expected
Wire on basket is thin, and overall construction is weaker than standard quality commercial "laundrymat" style carts. Over all for light use.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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jesse jesse
owner
wheels do not tighten all the way. I need to tighten them everyday or else they get lose and fall off. other than that, it's good
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Eva Eva
Se rompió el tornillo al primer uso
El día que lo estrené se partió la cabeza del tornillo por la mitad, por lo que la experiencia no ha sido del todo buena. Es ancho, por lo que no pasa por cualquier puerta, esto hay que tenerlo en cuenta, en general me gustó y el tema del tornillo lo están gestionando desde atención al cliente pero creo que es importante comentarlo. Gracias.
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Pauline Pauline
Haven't Used Yet
I'm a senior who lives alone and I haven't used the cart yet because I'm having a hard time trying to figure out how to get the big wheels on. Small wheels were easy but the big wheels are a different story. Instructions aren't that great.
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Kundeservice svar: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
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Laura Laura
defective parts
I can't in good conscience give a good review. Overall, the item has great potential and is exactly what I was looking for. But upon assembly, it became obvious that the U shape bolts did not fit properly in the flat bar that is needed to attach the basket to the frame of the wheel structure. The holes in the flat bar are just not in the right places. Upon raising the issue with the customer service they said they didn't understand the issue and needed a video instead of the photo that clearly showed the wonky fit. I eventually gave up and used zip ties instead so now the item works but at the price you pay, you shouldn't have to McGyver the assembly and the customer service should respond better as there is obviously a manufacturing issue and I can't be the first person to encounter this problem.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Concepción Tomás villa Concepción Tomás villa
Carro
Pues no estoy muy contenta, hace 1 mes compre carro compra, y a día de. Hoy me an enviado mensaje que me an devuelto el dinero, después de varias reclamaciones.
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Kundeservice svar: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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A A
H
one of the wheels broke after 2 months poor quality
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Linda Linda
senior citizen
The basket is ok the legs and wheels are garbage. would not get this unless you know how to weld.
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Kundeservice svar: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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Renee Renee
Laundromat Ownee
Laundromat Ownee 1 Laundromat Ownee 1 Laundromat Ownee 1 Laundromat Ownee 1 Laundromat Ownee 1
These carts are terrible. I ordered 5 of them for our laundromat (rural town, not high volume). 1 was broken upon arrival. The other 4 all were trash within a week. The part where the wheel connects to the cart bent on every single one. The wire of the cart is so thin, it bends by barely touching it, We contacted the company, they refused to let us return them, the best they did was refunding $250 but the order was $436. So we lost $180 and had to buy carts elsewhere. Would not recommend.
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Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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LAVAEXPRES GLORIMAR S.L. LAVAEXPRES GLORIMAR S.L.
Factura
La factura no está correcta, la han puesto a mi nombre y deberia estar a nombre de la empresa. Yo me di de alta como empresa y me registré como persona de contacto para recibir la mercancia
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Kundeservice svar: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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