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VEVOR mattørker, 8 brett i rustfritt stål, 400 W elektrisk mattørker med justerbar temperatur og 24-timers timer, frysetørker for tørrkjøtt, kjøtt, frukt, grønnsaker, urter, hundegodbiter

Kundeanmeldelser for VEVOR mattørker, 8 brett i rustfritt stål, 400 W elektrisk mattørker med justerbar temperatur og 24-timers timer, frysetørker for tørrkjøtt, kjøtt, frukt, grønnsaker, urter, hundegodbiter

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Sa*** Sa***
Seems to work.
Seems to work.  3
Cosmetic damage on the top. Unseen until un-packaged.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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an*** an***
Ich würde es nicht empfehlen
Das Gerät ist super verarbeitet. Hat nur leider nicht lange bei mir funktioniert. Nach drei Monaten Nutzung, wurde es im trockem Raum gelagert worden. Vor paar Monaten wollte ich es wieder einmal nutzen und es ging nicht mehr. Das Gerät trocket die Früchte nicht mehr.
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Kundeservice svar: Hallo! Es tut uns sehr leid zu hören, dass Sie enttäuschende Erfahrungen mit unserem Kundenservice gemacht haben; wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist entscheidend, damit wir die Situation beheben und uns verbessern können. Wir haben festgestellt, dass das von Ihnen gemeldete Problem inzwischen per E-Mail geklärt wurde. Es freut uns, dass Ihr Anliegen zeitnah bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Rolf Rolf
Quality and safety is low
Quality and safety is low 3
The product works, but the finishing quality is lacking (door is out of square)[contacted support for this] The product also doesnt have real safety system like when door isnopen, heating stops. Everything will continue working.
1 personer syntes dette var nyttig
Kundeservice svar: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Tim Tim
Gerat top rest ist echt schlecht bekommt keine zubehör fur das gerat
Super gerat auf jedej fall aber was mich einfach stort ist das man die zwei FruitRolls matten die beim gerst bei waren nicht zukaufen kann das finde ich ist frech denn man findet auch niergendswo diese matten!!!!!! Also in großen ganzen das gerat erfullt seinen Zweck definitiv Aber was echt das aller aller grosste minus ist ist das man keine zubehör bei kaufen kann fur das gerat!!!!
2 personer syntes dette var nyttig
Kundeservice svar: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Loris stark Loris stark
CEO We B Jamming
CEO We B Jamming 3
After using this once, when cleaning with a soft cloth & water, the paint came off on the inside of the dehydrator
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brian Self Brian Self
Arrived Damaged and got an investigation rather than return
Box arrived damaged. Vevor wanted photos. They then wanted me to try to fix it. Then they offered $30 to accept it and live with it. Then $60. They then closed my unresolve return claim. I had it reopened. Then they offered $90 and go fix it. It’s been a month 🙄 I said “No” to all that because I wanted an undamaged working device. They refused to send me a return label and exchange it. I opened a dispute with my bank to force a chargeback. Shortly after I received a refund from Vevor stating it costs too much to return ship the item and I should keep it, but it’s bent and the door doesnt seal so it’s pretty useless. I just bought one from a different company and gave the damaged one to charity.
4 personer syntes dette var nyttig
Kundeservice svar: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bill Bill
Rotation button stopped working, sometimes
For the most part the machine does what it was intended. Seems to dehydrate much more evenly than non rotating machines saving the trouble of rotating trays. Only flaw is the button to actuate the rotation is not working consistently. Sometimes it does nothing, other times it works and actuates the rotation feature.
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Scott S Scott S
12 tray dehydrator
I have only used it once and from that comes an honest review. There’s not a beef function button for beef jerky. I sliced the meat at a 3 on my Vevor slicer. I think it was too thin but I do like it kinda thin. Friends like it a bit thicker. I used the pork icon for dehydration. I like the light function as well. I even used a thermometer to check the internal temperature which was spot on at mid height and at the top. On the bottom half, temperature was off about 20° -40° which affected the dehydration of the meat. I had to rotate the mesh racks. My old dehydrator, I didn’t have to rotate. If you are dehydrating fruit or meat, make sure it’s not too thin or it will stick to the wire mesh racks. Soaking is the only way to get it off. I will be doing another batch of jerky but a bit thicker to see how it turns out. So far I’m not really satisfied with this dehydrator
5 personer syntes dette var nyttig
Kundeservice svar: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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