Kundeanmeldelser for VEVOR mattørker, 6 brett i rustfritt stål, 400 W elektrisk mattørker med justerbar temperatur og 24-timers timer, frysetørker for tørrkjøtt, kjøtt, frukt, grønnsaker, urter, hundegodbiter

Dehydrator purchased on 12/11/25. Arrived and the "+" and "-" buttons do not work. Brought it to their attention. At first they wanted me to disassemble the unit to check the buttons after I sent a video showing the buttons do not work. I told them I was not going to troubleshoot a defective unit, and I wanted to return for full refund, as per the terms on their web site. Next they offered me 30% of my money back, and keep the defective unit. I refused. Next they offered 60% of my money back and keep the defective unit. At that point I escalated it to Paypal, which I used to buy the unit. Vevor stated that their factory was too far to ship the unit back (which is weird, if you realize that they had no problem shipping from the factory to me, same distance). Today is 01/15/26, over a month, and all they do is send emails either telling me it will be addressed in 48 hours, or even worse, send emails saying we are closing the ticket unless you say otherwise. I cannot over emphasize that if you do business with this firm, then do not expect any customer service, or accountability of providing a full refund for a non working defective unit (although their web site clearly says it is eligible for free return).

Poor quality. First of all it was damaged when arrived, secondly company support was not responsive, and finally I was fighting to get my money back. Yes i have Vevor vacuum sealer and i like it but this one I don't recommend at all

Item was lost in delivery and never arrived. About one month after placing the order, VEVOR gave up and refunded my payment.

Bonjour. Cette Commande est une experience Négative pour moi. car l`artikle étant Payer, Vous nàvez pas pu me livré.Ce que vous avez pu faire cest de me rembourser.Je trouve trés Mal ce comportement de Votre part.Une trés Grande déception de Votre part. Trés Amicalement.

I have not used this item, because it is too small for my needs. This company has horrible communication skills. I have reached out to the company via their chat process for weeks asking for an address of where to return this item at my own expense. Not sure if I have chatted with a person or possibly an AI robot. Either way i have not gotten any response back about as where i am to send this return. Because of this poor service i am leaving 1 star in most of the areas. i am also canceling my plans to ever buy from this company again.

I didn’t receive my dehydrator. The delivery took too long, and I never got the package. Luckily, the company refunded my money, but the experience was disappointing. I hope they change their delivery service in the future.