Kundeanmeldelser for VEVOR drivstoffoverføringspumpe, 12V DC 16 GPM 1/4 HK, bensinavsugspumpe med automatisk dyse, utløpsslange og sugerør for bensin, diesel, parafin, etanol- og metanolblandinger og biodiesel

We bought transfer pump. Fuel for the tractors is very important. The pump will not pump fuel. We trouble shooted the product. Tried the suggestion from vevor. I am still waiting for a replacement and or return label. It's been 4 days and counting... Very unhappy.

Overheats if used for a longer period of time fueling larger equipment and then shuts down. Switch also had a short in it and would shut off intermittently.

The suction piping broke on the first use. I contacted Vevor customer service and have yet to receive a response.

Pump BROKE on FIRST use! Literally! Worked great for TWO minutes. I was excited about the purchase and then... Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal. I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between. Communication is done all via email and has a severe lag time between email responses. I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick. Shipping was terrible (FEDEX). Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road. Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do. I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues. I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money. I guess you really do get what you pay for...

The quality looks good but it only lasted for 100 gallons after that i dont know what happen but it stop working. Not jam the motor will not turn on. And i could understand that sometimes 1 out 100 its bad. The thing is that custermer service its really bad after more than 1 week i still have not resolve the problem of returning the pump and getting my money back

pump worked for100 gal. and quit before I finished and would not run after

pumped 100 gal and locked up and would not run do not buy this pump

Pump worked great at first and then gave out. I have messaged over 10 times to try to get it replaced but VEVOR will not message me back. They need to stand behind their warranty. Going on a week and half with no help on getting it replaced.

Customer Service was terrible. I ordered my product. It said it’ll be delivered three days later. It’s been over a month and it not has not shown up.

In my experience the pump was not finished, the in side had rough casting took out the veins, not my fault I had to buy another brand. I looked on the inside cover and it was polished in there like it should’ve been before I used it so I can pump some fuel with it and it worked just fine.