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VEVOR drivstoffoverføringspumpe, 12V DC 20 GPM 1/4 HK, bensinavsugspumpe med automatisk dyse, utløpsslange og sugerør for bensin, diesel, parafin, etanol- og metanolblandinger og biodiesel

Kundeanmeldelser for VEVOR drivstoffoverføringspumpe, 12V DC 20 GPM 1/4 HK, bensinavsugspumpe med automatisk dyse, utløpsslange og sugerør for bensin, diesel, parafin, etanol- og metanolblandinger og biodiesel

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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67 anmeldelser
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Ormie Ormie
the boss
Crap, used one season , then first time second season it over heats melts the wires , no support , did not blow a fuse
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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user user
sir
This pump worked one time and failed on second fueling. I would appreciate a refund.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John K John K
Mr
Spiral wire suction hose not inteded for this type of connection, hard to seal. Worse the outlet hose developed a bulge, suspect it is internally delaminating. Very disappointed
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Wally Wally
Owner
Unfortunately it did not work. I am still waiting for a replacement
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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B.R. B.R.
Owner
Owner 1
Pump BROKE on FIRST use! Literally! Worked great for TWO minutes. I was excited about the purchase and then... Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal. I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between. Communication is done all via email and has a severe lag time between email responses. I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick. Shipping was terrible (FEDEX). Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road. Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do. I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues. I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money. I guess you really do get what you pay for...
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Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Russell Russell
owner
I never received it you lost it somewhere Russ I WANT A REFUND i
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Kundeservice svar: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Steve Spalla Steve Spalla
20 Gpm 12v pump
20 Gpm Pump started leaking out the weep hole about a minute after pumping on the first use. The refund/return process has been taking weeks and still hasn’t been resolved. No number to call just a slow email response process. Overall the pump is disappointing and the quality is poor. Gpi and fillrite are twice the price but you get what you pay for. This was a disappointing experience.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Erik Erik
Buyer
Just finally installed my pump after winter and Iv tried everything this pump does not work would like to kno how to return
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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M W DEAN M W DEAN
OWNER
Never received it, said it was damaged in shipping and was at Knoxville TN terminal.
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Me Me
Owner
Worked 6 times then failed
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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