Kundeanmeldelser for VEVOR drivstoffoverføringspumpe, 12V DC 20 GPM 1/4 HK, høyflytende støpejerns bensinavsugspumpe med drivstoffoppsamlingsboksdesign for bensin, diesel, parafin, etanol- og metanolblandinger og biodiesel
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Broken Pump
Used it once. Second time it died. Will not even make a sound. Not sure if I want the replacement or refund
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sir
This pump worked one time and failed on second fueling. I would appreciate a refund.
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Mr
Spiral wire suction hose not inteded for this type of connection, hard to seal. Worse the outlet hose developed a bulge, suspect it is internally delaminating. Very disappointed
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Do Not Purchase Pump
I bought this pump to run a separate fuel tank I have for job sites while I was waiting for another Fill-Rite pump. It pumped about 70-100 gallons then sat for about 2 or 3 days then I went to pump again and nothing. Called and emailed them about the pump and all I could get after purchasing the warranty was a $30 voucher to spend again. They wont replace the pump nor refund me after sending them a video of the pump not working at all. Horrible customer service and the pump isn't worth the $200
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owner
pumped 100 gal and locked up and would not run do not buy this pump
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Owner
Customer Service was terrible. I ordered my product. It said it’ll be delivered three days later. It’s been over a month and it not has not shown up.
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pump owner
been trying to get covered and your on line process won’t let me it’s 8 months old now and i was forced to buy a new one because couldn’t get this covered under warranty. i would buy a lot more stuff through you if i new you backed your products up
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Mr
So I purchased one of these Fuel pumps and found unit to be very load and drawing 37.5 amps,(Had to bypass inline fuse to test due it burning 30 amp fuse) I summitted video as requested for repair or replacement. Suggested repair was to shorten relief spring. Hooked up unit to power supply and it immediately shorted pump motor and caught fire along with fuel tank and burned truck up.
Thank you Vevor and support staff
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Broke the first use
The suction piping broke on the first use. I contacted Vevor customer service and have yet to receive a response.
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Owner
Pump BROKE on FIRST use!
Literally!
Worked great for TWO minutes. I was excited about the purchase and then...
Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal.
I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between.
Communication is done all via email and has a severe lag time between email responses.
I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick.
Shipping was terrible (FEDEX).
Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road.
Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do.
I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues.
I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money.
I guess you really do get what you pay for...
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