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VEVOR Hagevogn, 680 kg polyetylenvogn, hagevogner med 90° hurtigtømmemekanisme, justerbart håndtak, 270° fleksible roterende lagre, hagevogn for planter, jord, avlinger

Kundeanmeldelser for VEVOR Hagevogn, 680 kg polyetylenvogn, hagevogner med 90° hurtigtømmemekanisme, justerbart håndtak, 270° fleksible roterende lagre, hagevogn for planter, jord, avlinger

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johara68 johara68
Nice wagon, but I had missing parts and a hole in one tube.
It’s a nice wagon. Assembly instructions are not the best. My wagon arrived with missing bolts and had one flat tire that forced me to purchase a replacement tube to resolve. Not once did the company respond to my complaint about missing bolts or the flat tire. For the price it should not be missing anything. Be cautious, this company has some challenges providing a product without defect.
1 personer syntes dette var nyttig
Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shirley Murphy Shirley Murphy
Time will tell how wagon will hold up for gardening ,
I'm hoping it's sturdy enough to last, bolts rusting after being left outside for 2 days. Transporting top soil small loads, seems flimsy. Time will tell.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Ra*** Ra***
Fast shipping
Have not used it
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, Thank you sincerely for taking the time to share your feedback with us. We truly appreciate you choosing our product and sharing your thoughts. We’re glad to hear that you feel it is a good product. We understand that you have not had the opportunity to use it yet, and we hope it meets your expectations when you do. If you ever need any assistance, please visit our “Contact Us” page, which can be found in the bottom navigation bar, and submit a ticket. Our after-sales team will be happy to assist you and address any questions or concerns as quickly as possible. Thank you again for your time, feedback, and support. We look forward to serving you again.
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David David
Ad accuracy
Overall I am pleased with the product. That having been said the reason it only got three stars was because the ad that I responded to and what motivated me to purchase the product featured the cart as having an interchangeable handle. It pictured a handle that could either be used as a wagon handle OR a pin type of trailer handle so the cart could be towed behind a garden tractor or lawn mower. The cart I received only had the wagon type of handle.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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Dennis D Dennis D
Defective Tire Bad Customer Service
Defective Tire Bad Customer Service 2 Defective Tire Bad Customer Service 2
This item sounded so good and was going to be an asset to my yard clearing. Went together well seemed to be good quality. Used it and the first time and one tire went flat and would not take any air into the tire. Contacted customer service and they requested me to send photos of the issue, which I did. They responded that they would send me a replacement. After 2 weeks no replacement I was told the replacement part was lost in shipment and that they could not find another replacement part. Now they want me to ship the whole cart back to get a replacement. Totally unnecessary when obesely it only a defective tire. Buyer beware of this common tire issue.
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Kundeservice svar: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kevin Haney Kevin Haney
Deceptive size
I ordered the 1500 lb cart. After putting together, my wife though it was small. Even though the name plate says 1500 lbs, I would be leary to put that much weight in it. We will see how well it works, and may change my review, either good, or bad.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Customer Customer
4 wheeled cart
One tire had a defective inner tube so bought solid tires to replace the inflatable ones. Claimed to be a substitute but engineered poorly as they did not fit properly on the axis, Had not choice but to use only a cotter pin to hold the wheel on. A real disappointment from what Vevor claimed. Lousy engineering and misinformation combined. Arggh!! Failed product claims.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ma*** ma***
Colis endommagé
J’ai refusé le colis lors de la livraison il était endommagé la boîte était très abîmé, j’ai décidé de ne pas accepter cette livraison je demande un remboursement ou un colis en bon état.j’ai été vraiment déçu de constater l’état du colis
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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kaparrish90 kaparrish90
Worthless turning radius. Poor design
Very poor turning radius and it's just because of poor design. Spend a few extra dollars and get a gorilla cart. I have several gorilla carts so I highly regret trying to save a few dollars for this. It's very frustrating to use. Vevor has a metal tab underneath the frame on this wagon that blocks the wheels from turning any tighter and I cut that off. Now I discovered why vevor put that tab there, because the wheels snag underneath the frame when turning sharp. It's still usable, but it's annoying compared to my gorilla carts.
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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jorgepalafox3 jorgepalafox3
Size description is not accurate. BEING DENIED REFUND.
Size description is not accurate. BEING DENIED REFUND. 1
Cart/wagon dimensions not as described online. Smaller than my 4cu.ft. Gorilla cart. Wheels are made fully of plastic, not trust worthy in my opinion hauling heavy loads. I absolutely did not use it and sealed it back up within the hour it was delivered. I needed a larger wagon/cart to work with and this one will not do one bit. I have requested a refund and Vevor is giving me such a hassle. I wouldn’t recommend it.
2 personer syntes dette var nyttig
Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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