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VEVOR Hagevogn, 680 kg polyetylenvogn, hagevogner med 90° hurtigtømmemekanisme, justerbart håndtak, 270° fleksible roterende lagre, hagevogn for planter, jord, avlinger

Kundeanmeldelser for VEVOR Hagevogn, 680 kg polyetylenvogn, hagevogner med 90° hurtigtømmemekanisme, justerbart håndtak, 270° fleksible roterende lagre, hagevogn for planter, jord, avlinger

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Shawn McCaffrey Shawn McCaffrey
Defective product
I ordered this cart for a strenuous project.It was delivered two days after the project started even though the delivery date at purchase would have put it there two days earlier. The cart itself was defective. it would go into dump mode with nothing in the car, after being filled, and while filling the cart. The clamp that holds the dump cart down does not do its job. I asked for a full refund because the product is defective. I was denied multiple times. Vevor wanted to negotiate a portion of the refund. I even told them that I would drive it an hour away to one of their facilities to save them shipping cost. this was my first and LAST purchase from the VEVOR. STAY AWAY FROM THIS COMPANY Check the BBB
5 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deborah Seffinga Deborah Seffinga
Parts missing
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul Paul
Mr
This product is poorly designed. The option for it to mimic a dump truck seems great however the latch to release it and keep it in place does not hold the bucket down so when you are pulling this wagon, the slightest bump releases the latch causing it to open and dump your load. Not good at all. I’ve had to zip tie it to the frame just so it doesn’t release on its own and in doing so, I’ve lost the option to use it as intended if I needed it to do that. Waste of money!!!
3 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Walter  Hussey Walter Hussey
Customer service, replacement service
Customer service, replacement service  3 Customer service, replacement service  3
Broken handle ,need a replacement, filed a claim, unsure if the claim or pictures went through,
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Flip oe Flip oe
Cart
Cart 3 Cart 3
Smaller than in the pictures also arrived with a flat been trying to get it fixed through VEVOR customer service wanted me to replace tube and have me change it out. I told them I had no tools and they only way to fix was to get a whole wheel. But now there going to send another cart has taken a awhile for a solution I probably would not buy from them again after all this I should of just went to Home Depot or Lowe’s
1 personer syntes dette var nyttig
Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Se originalen
geert geert
had er meer van verwacht
eerst de montage van het handvat en de beugel ging moeiteloos.het frame van de kiepfunctie laat te wensen over en zit niet helemaal juist waardoor het moeilijk is om deze weer te sluiten(de gaten van de bouten zitten niet goed).bij het monteren van de 2 zijprofieltjes die aansluiten op het achterdeel waar de wielen op komen is het 1 bout moeilijk te bereiken om de vast te zetten.de bijgeleverde sleutels zijn de verkeerde maat.de moer op het bewegend deel is dopsleutel 21 en die zit er dan ook niet bij,als je dan geen gereedschap hebt kan je deze niet aandraaien.bij het monteren van de wielen moet je een pin in steken met rondell en hier zit vrij veel speling op waardoor de wielen wat wiebelen.al bij al is het een handig ding maar de kiepfunctie is dus niet wat het zou moeten zijn
0 personer syntes dette var nyttig
Kundeservice svar: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Oversatt fra Nederlandsk
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Yvon jr Guillemette Yvon jr Guillemette
Chariot basculant vevor 1200 lbs
Facile à monter mais le temps dira si ça va durer je doute un peu avec le soleil qu'on a et je dirais que les cieux avant avec le boulon si on sert trop la direction est dure si on dessert l'essieu et lousse alors quand on prend des trous avec beaucoup de poids ça fait peur ça reste à voir ça fait environ un mois que je l'ai beaucoup de misère à communiquer avec eux. Le service à clientèle n'est pas fort à prendre note !
0 personer syntes dette var nyttig
Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Aroe Aroe
Not great but does the job
It’s okay. Materials are cheap. Wobbly but works okay. We will see how long the plastic lasts
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Oversatt fra Engelsk
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Corey Corey
Strong but needs improvement
The carts works but the latch that holds the it down from dumping needs work. It does latch securely. If you start loading from the back first it will dump on you. Also the front axil needs to be able to turn sharper like the kobalt carts
0 personer syntes dette var nyttig
Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Se originalen
Titilola Titilola
Mrs
Assembly and instructions were very hard to work with. If I didn't own tools prior to getting this product I would not have been able to assemble it properly. Some of the screws were loose because certain parts would block each other. The idea was good but it needs some work with how to make it easy to build
0 personer syntes dette var nyttig
Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Se originalen

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