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VEVOR Hagetilhenger, 10 kubikkfot 227 kg, ATV UTV-transporttilhenger, tauing bak polyetylenvogn med 16" dekk, håndtrekk eller fotpedal, kraftige hagetilhengere for gressklipper, traktor, hageavfall

Kundeanmeldelser for VEVOR Hagetilhenger, 10 kubikkfot 227 kg, ATV UTV-transporttilhenger, tauing bak polyetylenvogn med 16" dekk, håndtrekk eller fotpedal, kraftige hagetilhengere for gressklipper, traktor, hageavfall

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at*** at***
Product in box wax damaged
We were very excited to order this trailer and when we received it and started unpacking it we noticed one of the rails was badly damaged. We were very disappointed and immediately notified the company. After a lot of back and forth we finally received a partial reimbursement. Also I think some pins should have been provided to secure the rails around more firmly. Other than that the trailer is being put to good use
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ben Russell Ben Russell
Support Lacking
I'd recommend 2 people and your own wrench for assembly. The trailer works alright but the hardware package came ripped inside the box even though the box was undamaged. The instructions mentioned there would be spare hardware left over but in fact it was missing a few pieces in the end. Vevor support's only solution was for me to disassemble and repackage the entire product instead of shipping me the few missing pieces. So I'll be heading to the hardware store to make do.
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Kundeservice svar: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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Julien Julien
Qualité à revoir
Reçu abîmé à des endroits avec des rayures, emballage à revoir, la qualité est très moyenne voir faible, épaisseur du métal très fin, je me doute pour économiser les coûts. À voir dans le temps comment la remorque vieilli mais je me doute bien qu'elle ne va pas durée bien longtemps.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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JusticePrevails JusticePrevails
Mr
The metal is very flimsy and thin. I had to re-enforce the sides and bottom with half inch plywood, because putting a heavy item was bending the metal. It is supposedly rated for 750lbs. Once re-enfoced, it works great. I also had to put plastic tywraps on the upper bars, because they were ratteling (noizy) when the cart was moving. What could I expect from a 300 CAD trailer? Don't expect a quality trailer at this price point. A real good one is worth around 700 CAD minimum. However, the customer service is great and got a rebate due to the unacceptable delay from the carrier (Purolator).
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Kundeservice svar: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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EVENO EVENO
Bien mais long à monter
Acheter une remorque déjà montée reste un rêve…celle ci vous demandera d’être à 2 et 2h environ pour un bricoleur moyen. Il faut mettre les 54 boulons dont tous son freinés au filetage donc toujours en forçant avec vos outils car ceux fournis ne sont plus opérationnels après 2/3 boulons…prenez une clef de 13 à pipe ou adaptez votre perceuse en visseuse. Mettez bien des gants… et il faut de la place. Sinon en dehors de cette particularité le produit semble solide…remarquez avec 54 boulons…
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Kundeservice svar: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Gord Gord
Utility Trailer
It’s not a bad trailer. It was easy to assemble and to use. My only complaint is the mechanism that locks the dump trailer in place doesn’t stay engaged and trailer goes up when your pulling it and dumps whatever is in the box out. I’ve secured it with a bungee cord and it seems to be holding.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Weston Hooper Weston Hooper
Na
Bought it thinking meh im getting a okay deal. Paid for shipping insurance. Package showed up with the box severally damaged. There were multiple pieces bent, paint coming off, and scraps. Contact customer s service. After about 2 weeks going back and forth all i was offered was a 50 dollar off coupon. Will never buy from them again. What a waste and joke of a company that wont back their dumb shipping insurance at the very least.
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Kundeservice svar: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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20*** 20***
poor quality job on Vevor Garden Utility Trailer
I have got tis trailer on Oct 06,2026. The box arrived to my house but I could not received it since I had to go to important appointment so the box was send to Purolator facility 40 km away from my house. Box was damaged on three sides and I asume that was the reason for few damages done to parts of a trailer. Railing was bent could not fit properly into side of a cargo box. In addition one of bushing where rail should snap into it had a hole for spring loaded dimple of rail drilled on opposit side than other 3 bushings of corners of cargo box. I had to drill new hole. Rear side of cargo box had hinges welded slightly shifted so rear gate could not be instaled and quite a bit of fileing was required. Gaps in every corner so big that you can loose cargo like top soil or sand. It is good to carry chopped wood like your pictures on your side shows. Shhet metal on cargo box too thin so box is flimsy and easy to damage. Paint job very poor quality. Smudges and excess running paint everywhere. Just looking bad. In past I bought meny things fro Vevor and I was quite happy but that trailer did not meet my expectation so I can not recomended it to other people.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Structure pas solide
Il as brisé a la première gros remplissage 750 lbs cest impossible
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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francesco paradido francesco paradido
Pessimo
Pessima esperienza a distanza di oltre 2 mesi non è stato consegnato
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Kundeservice svar: Abbiamo riscontrato che la questione da Lei segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Non esiti a contattarci nuovamente qualora avesse ulteriori domande. Desideriamo inoltre porgerLe le nostre sincere scuse per l'esperienza logistica insoddisfacente che ha riscontrato; abbiamo preso nota dell'accaduto e ne informeremo il nostro partner logistico al fine di ottimizzare il processo di consegna. La ringraziamo per il Suo feedback, che ci aiuta a migliorare i nostri servizi.
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