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VEVOR Hagetilhenger, 10 kubikkfot 227 kg, ATV UTV-transporttilhenger, tauing bak polyetylenvogn med 16" dekk, håndtrekk eller fotpedal, kraftige hagetilhengere for gressklipper, traktor, hageavfall

Kundeanmeldelser for VEVOR Hagetilhenger, 10 kubikkfot 227 kg, ATV UTV-transporttilhenger, tauing bak polyetylenvogn med 16" dekk, håndtrekk eller fotpedal, kraftige hagetilhengere for gressklipper, traktor, hageavfall

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Den samlede vurderingen vår er ikke et enkelt gjennomsnitt. Vi prioriterer autentiske og troverdige anmeldelser og filtrerer ut duplikater eller ugyldig innhold før vi beregner den endelige poengsummen. Dette bidrar til å sikre at vurderingen virkelig gjenspeiler reelle kundeopplevelser.
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Dick Dick
dhr
Over de VEVOR kiepwagen ben ik zeer ontevreden. Bij het monteren bleek er in een zijkant een deuk te zitten, waardoor de bodemplaat niet goed aansluit. Op de achterplaat waar de naam VEVOR staat is rechtsonder het haakse gedeelte krom waardoor de bout niet kan worden vastgezet. Tevens kan de haakse hoek bovenop niet worden vast gezet. Kortom ik kan de kiepwagen niet in elkaar zetten en gebruiken. Al weken ben ik bezig met VEVOR om tot een oplossing te komen; maandag 3 mei jl. weer een reactie gegeven met foto's maar tot op heden niets vernomen. VEVOR heeft veel artikelen die ik kan gebruiken, maar ik durf daar niets meer te kopen.
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Kundeservice svar: We hebben uw ticket ontvangen en zijn met u in contact gebleven over dit probleem. We vragen u momenteel om gedetailleerde informatie via e-mail om het op te lossen en wachten op uw reactie. Wees gerust, we blijven contact met u houden totdat het probleem volledig is opgelost. Houd uw ticketreacties en e-mailmeldingen in de gaten.
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Mike Igo Mike Igo
Mr.
Horrible company. First shipment had a bent part, tried to just get the part replaced. Had it almost completely assembled, part so bent I couldn’t make it fit. Had to disassemble and repackage the whole thing, and drop the 110 pound box at FedEx. Painful process and horrible communication. Impossible to speak with anyone. Finally get a replacement cart delivered, same thing. Damaged, bent part, impossible to assemble it’s so bent. Now I have to go through another week long process to return this one. Horrible.
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Je ne parles anglais Je ne parles anglais
Tanarnacle
Et vous êtes stupide
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John John
L
We never received our trailer. Was told it was lost in transit between Vevor and Fedex. Probably will not order from Vevor anymore. Takes too long to receive merchandise after ordering.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Eric Smith Eric Smith
Mr.
The trailer shipped is significantly smaller than the size implied in the ad. As such, it's utterly unusable. I've been attempting to return it for a refund but Vevor's customer service is so poor- I'm still stuck with it. Vevor's website won't even accept a stand photo from my photo library.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Nick Nick
Missing parts
Received product with the box absolutely ripped apart, some panels were dented, no big deal. I put it all together and it was missing some parts. I have reached out to customer service multiple times to get those missing parts sent to me and they just keep telling me I will get a response in a day or so......it has been over a week and nothing. I doubt I will be getting these parts ever.
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Customer service horrible Customer service horrible
Do NOT BUY
I bought on sale and they said it got lost in transit. Will not send me a new one for same price. What scam. BIG SCAM !!!!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Doug Doug
Mr
Total junk. None of the holes lined up and hardware was missing. I asked for a return label and had to bicker with them to finally get a refund. I ended up taking the trailer to the metal recycling place. Don't bother with this tjing
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Kundeservice svar: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jamie Tallerico Jamie Tallerico
Junk
Had to drill out several holes and corner brackets don't line up at all beware.4 hours to assemble something that should have taken 1 hour. Caution, caution 🚫🚫🚫🚫
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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