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VEVOR Hagetilhenger, 17 kubikkfot og 272 kg kapasitet, ATV UTV-transporttilhenger, tauing bak ståltippvogn med 16-tommers dekk, håndtrekk eller fotpedal, kraftige hagetilhengere for gressklipper og traktor

Kundeanmeldelser for VEVOR Hagetilhenger, 17 kubikkfot og 272 kg kapasitet, ATV UTV-transporttilhenger, tauing bak ståltippvogn med 16-tommers dekk, håndtrekk eller fotpedal, kraftige hagetilhengere for gressklipper og traktor

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Frank C. Frank C.
User
A little smaller than I was expecting. Solid. Lots of nuts and bolts. The latch to dump it should have designed a little better. Also, the bolts in the box itself should be flush. I will hit them with my shovel. That is going to suck.I received a wrong piece for a corner section. Now for customer service and speaking of suck.... ZERO stars. Because of the wrong piece, I had to notify customer service. After almost five weeks and speaking with four different reps, I never received the part. I did get a partial refund. I drilled the hole and fixed it myself.
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Kundeservice svar: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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Rhonda Basner Rhonda Basner
STEEL DUMP TRAILER
Could use beefier tires. Hitch bent when jack knifed. Adequate trailer. Expected it to be stronger.
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Kundeservice svar: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Izzy Izzy
Box was damaged somewhat!!!
FedEx damage package label took five extra days to get my package after calling several times and requesting information on my package!!!
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James James
Mr
Mr 2
I purchased this more than a year ago and it has been very helpful in my work on my land. Recently, I lost two of the cotter pins that are used to secure the rails. It was completely my fault, but when I contacted the company to purchase replacements, I discovered how poor their customer support is. I think all they use is AI instead of an individual. Despite my multiple requests to purchase the cotter pins, they keep telling me to "seek the assistance of a local technician for repairs". I've attached a picture of their cotter pin which is very unique and not something I have been able to locate doing a thorough search online. Despite all of this, they will not help. Again, it was my fault for losing the pins, but it's disturbing they won't help with an item that probably costs less than $3. Good equipment, but the worst customer service.
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Kundeservice svar: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Bassaler Eric Bassaler
M
M 2 M 2 M 2
Assez déçu de ce produit et surtout son emballage ! Grillage déssoudé et tube de section carrée écrasé. Je ne suis même pas sûr de pouvoir monter la remorque.
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Kundeservice svar: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Walter Woehrle Walter Woehrle
Rust
Rust on all corners after 1 Week already
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Je ne parles anglais Je ne parles anglais
Tanarnacle
Et vous êtes stupide
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Richard Girard Richard Girard
Trailleur
Les grandes ne fit pas ce qui est affiché je l’ai envoyé à Bécon mais ils m’ont toujours pas répondu
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Kundeservice svar: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Chato Chato
NA
This trailer is trash. it cannot hold 600 pounds when the sides are held together by removable bolts. It is made of cheap sheet metal and is not worth more than 100 dollars.
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Chris.Weigelmann Chris.Weigelmann
Mr
Tires are not heavy duty and deflate easily for a trailer that supposedly can hold up to 1500lbs which is doubtful and wouldn't reccomend. Deck is mesh with welds. This is a copy of a better atv trailer where the deck is solid steel and not mesh. The lower price on this trailer is reflected as such. Will see how long it holds up to light use as really is all it should be used for. Not a heavy-duty trailer.
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Kundeservice svar: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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