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VEVOR sammenleggbart paviljongtelt, 3,05 x 3,05 m, 6-sidig pop-up campingtelt med nettingvinduer, bærbar bæreveske, bakkestøtter, stor hagepaviljong for utendørs camping, plen og bakgård

Kundeanmeldelser for VEVOR sammenleggbart paviljongtelt, 3,05 x 3,05 m, 6-sidig pop-up campingtelt med nettingvinduer, bærbar bæreveske, bakkestøtter, stor hagepaviljong for utendørs camping, plen og bakgård

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Ingrid Gentsch Ingrid Gentsch
Defekte Ware geliefert
Defekte Ware geliefert  1
Mir wurde ein defektes Zelt geliefert das Netz hat ein Brandloch ich habe das sofort reklamiert aber habe keine Antwort erhalten wie der Fall jetzt weitergeht da ich mit Klarna bezahlt habe habe ich dort Käuferschutz beantragt und hoffe der Fall wird für meinen Gunsten entschieden denn das kann ja wohl nicht sein bei Reklamation bekommt man hier einfach keine eindeutige Antwort mehr nur eine Gegenfrage ob das Paket auch kaputt war das ist sehr enttäuschend
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Kundeservice svar: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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pascal.guyot8695 pascal.guyot8695
Cède de maintien pas assez nombreuses
Article très décevant nous l’avons monté dans notre jardin installé avec tous les cordages prévu à sa bonne fonctionnalité de celui ci. Juste n mode moustiquaire d’ailleurs heureusement car il y a eu un coup de vent de l’ordre de 40/45 kilomètres heures. Celui-ci c’est retourné 3 barres ce sont décroché du toit plafond abîmé et une moustiquaire percée.
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mick Mick
VEVOR’s customer service : thumbs down
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Me Me
Unhappy
Terrible, came in the package inside out with holes in the screen and screws through fittings and netting..contacted Vevor customer service and have been getting a run around for 3 weeks. Do not buy this , they wont stand behind it when they do it wrong.
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Kundeservice svar: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jørgen Kristensen Jørgen Kristensen
Well, it might be good, but its broken from the start.
With a broken tent pole and holes in the mosquito web, and a support that just does not answer, i simply cannot give more than 1 star.
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Claes Fransson Claes Fransson
Mr Fransson
It’s outside out, we have been 5 people to try get it upp. It’s impossible
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michelle Hudson Michelle Hudson
Quality is lame
Horrible quality
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hoss Hoss
10x10 gazebo
Help ! Pulled it out of the box excited to get it up, that lasted about 2 minutes! After reading the instructions I was ready to give it a try, I couldn’t find the pull straps anywhere, was able to spread it open but popping it up was impossible because I couldn’t pull out the sides,,, then I noticed that it looked inside out? Vevor branding was inside, after multiple times of trying to turn the the over and right side out , myself with the help of others we decided something wasn’t right, so back in the box it went, I don’t think it was supposed too come inside out and twisted, will be contacting customer service for my money back or a new one,, I really do think it would work awesome for my needs,, been putting tents and canopy’s up for a long time , this one kicked out butts!
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Justin Derrick Justin Derrick
Cheep Quality
This tent ripped the first time putting it up. The light hook in the roof came undone.
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Kundeservice svar: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Darryl Timbers Darryl Timbers
Missing parts
Missing parts  1 Missing parts  1 Missing parts  1
Shipping was fast that’s the only good thing about this transaction. Shelter arrived and took it camping Went to set it up after many attempts to get it we found out it was missing a support bar. Asked for a refund and I got that VEVOR will ship the missing part. Not happy with the purchase or the customer service provided
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Kundeservice svar: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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