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VEVOR sammenleggbart paviljongtelt, 3,05 x 3,05 m, 6-sidig pop-up campingtelt med nettingvinduer, bærbar bæreveske, bakkestøtter, stor hagepaviljong for utendørs camping, plen og bakgård

Kundeanmeldelser for VEVOR sammenleggbart paviljongtelt, 3,05 x 3,05 m, 6-sidig pop-up campingtelt med nettingvinduer, bærbar bæreveske, bakkestøtter, stor hagepaviljong for utendørs camping, plen og bakgård

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Gwen Gwen
Screen tent
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
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Su*** Su***
Doesn't pop up
Was assembled wrong at manufacturing olant so wont pop up. Dont know how to fix it and so far havent heard from them how to do it without breaking it.. Dont have the box to send it back, so I am stuck with a non functioning $200+ gazebo. Update: After several emails with customer service, we have come to a satisfactory resolution. Waiting to see if they follow through.
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Kundeservice svar: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Harry Ims Harry Ims
Poor quality
Poor quality 3 Poor quality 3
2 Tent pole roof Spokes were out of top wheel and not able to place back in. One seem on corner was ripped.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Stephane Stephane
Mr
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brych alain Brych alain
Toi déchiré pas solide
Toi déchiré pas solide 1
Déçu toit déchiré pas solide
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Kundeservice svar: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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drockcanada drockcanada
Weak tie downs
Tie downs straps for ground pegs, are not very strong.....2 have ripped off
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Kundeservice svar: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anthony Anthony
Vevor gazebo FY-006
Colis de très grande dimension , pas facile a ranger dans un véhicule, tente plutôt adapté pour le début des beaux jours oublié soir, la temps monte vite dedans lors des fortes températures Une patte de fixation au sol de déchirée lors du premier démontage de celle ci et malgré l'avoir démonté précautionneusement Avis plutôt mitigé
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Kundeservice svar: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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K Hutton K Hutton
Ms
The area that the tent stakes are placed on the tent are very poor quality. Three of mine have ripped off and I have tried to sew them back on. Time will tell but I’m not confident that they will stay intact. Customer service offered me a discount as the stakes are not necessary to set the tent up. I disagree as to set the tent up by oneself, the directions indicate that some of the stakes need to be put in to raise the roof.
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Cathy Cathy
Not Sturdy
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
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Kundeservice svar: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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lavignemickael01 lavignemickael01
Attend mon colis
Bonjour je n'est toujours pas été livré pouvez vous me dire où est ma commande merci
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Kundeservice svar: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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