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VEVOR Paviljongtelt, 3,6 x 3,6 m, 6-sidig pop-up campingtelt med baldakin og nettingvinduer, bærbar bæreveske, bakkestøtter, store skyggetelt for utendørs camping, plen og bakgård

Kundeanmeldelser for VEVOR Paviljongtelt, 3,6 x 3,6 m, 6-sidig pop-up campingtelt med baldakin og nettingvinduer, bærbar bæreveske, bakkestøtter, store skyggetelt for utendørs camping, plen og bakgård

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ELee ELee
Poles cracked with first set up
Fiberglass poles cracked first time we set it up leaving splinters in my son’s hand. Difficult set up. Also had a lot of difficulty with UPS shipping, was told tent was being returned to Vevor warehouse but it showed up a week later after I’d found an alternate tent locally.
0 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Ronald olwig Ronald olwig
Screen tent
There was a rip in one of screens. I contacted customer service. They told me to sew it.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
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Ronald olwig Ronald olwig
Not a good one thus time
Rip in one of the screen , some rods were not in
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, we hope this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to inform you that we’ve completed all necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this may have caused—your satisfaction is our top priority, and we’re dedicated to ensuring things are made right.
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Charis Ard Charis Ard
Ma
Gazebo was inside out when we opened it the first time and there are holes in the screen. Have to wonder if we got one somebody returned.
2 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Robin Robin
12x12 screen gazebo
Very poor customer service,product arrived with manufacturer defect small hole in roof waited a day and customer service said I have to wait 3-4 business days for a service technician to respond back on how to assist me with my issues Simple fix is return the damaged one and send me a replacement
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Nicky popplewell Nicky popplewell
Mr
Well I just opened it out of the box and opened it up. First thing I noticed was a couple wear marks through the nets. Right by one of the poles. Then I seen a couple small holes in the fabric. I did just submit a return, let’s wait and see how it gets handled.
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Kundeservice svar: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Angel Angel
Self
Horrible. The sides continually collapse in if you even blow the air. I just set mine up as I have cancer so I couldn’t set it up for a few months and part of it has a tear and one area was broke and couldn’t be put in place unless 4 ppl bent a piece. Would never recommend. Waist or money.
1 personer syntes dette var nyttig
Kundeservice svar: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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Larry Larry
Owner
The tent is easy to install. We jbought it in Nov 2024, but did not install it until Jan 2025 and so far the fiberglass support rod pockets ripped out, all stake down tabs ripped off, the door support fiberglass rod 2 piece elastic broke, tent stakes that came with it were very poor quality, had to buy new ones that were stronger and gave more support, the roof caves in when windy. Over all poor quality. There are 3 in the park exactly alike and so far 1 was totally torn up and went into the dumpster. Overall quality is not very good. Does not stand up in weather. We are very disappointed with this purchase.
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Kundeservice svar: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Patrice Boulianne Patrice Boulianne
Problème d’étanchéité.
Cela ne fait même pas un an que j’ai acheté ce produit et je l’ai reçu avec un problème d’étanchéité, j’ai demandé qu’on respecte la garantie mais on m’offre 30$ c’est ridicule j'ai payé 300$ , donc ce produit ne vaut que $30 dollars donc n’acheter pas leur produit je n’ai plus aucune confiance en eux . ATTENTION AUX ACHATS CHEZ VEVOR AUCUN RESPECT DES GARANTIES . COMPAGNIE NON RESPECTUEUSE ENVERS CES CLIENTS.
1 personer syntes dette var nyttig
Kundeservice svar: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Steve Steve
Pop up screen room
After only one short season the roof tore about 3ft section. I can't find any I fo on how to repair the tear several tent repair tapes do not stick to roof material. Still hoping to find a way to repair the damage...
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Kundeservice svar: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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