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VEVOR Paviljongtelt, 3,6 x 3,6 m, 6-sidig pop-up campingtelt med baldakin og nettingvinduer, bærbar bæreveske, bakkestøtter, store skyggetelt for utendørs camping, plen og bakgård

Kundeanmeldelser for VEVOR Paviljongtelt, 3,6 x 3,6 m, 6-sidig pop-up campingtelt med baldakin og nettingvinduer, bærbar bæreveske, bakkestøtter, store skyggetelt for utendørs camping, plen og bakgård

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Sheila Regan Sheila Regan
Do Not Waste Your Money!!!!!
This tent is a piece of junk. It had not stayed intact since the first day. I have used all tools provided to keep tent in place, along with hurricane straps and bricks. It just keeps moving, collapsing and ripping!!!!! Customer service at VEVOR is ridiculous!
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Kundeservice svar: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ce Stanley Ce Stanley
25112300977322531787 I have not been able to write a review as we have not opened the box yet. The package was delivered by FedX to the wrong address. Now, it’s sitting in a on heated garage until we can open it. Question: if there’s any problem will we still have an option to review or get replacements if needed? FedX dropped that huge box off at a health care facility and we were fortunate they found us…not impressed! I would prefer to discuss this review in person on a phone so I know management is taking this report
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Kundeservice svar: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Hongmei Hongmei
Miss
I give you one star because l'm very unhappy with your delivery company called CouriersPlease. I have never dealt with some useless people as them. No l have NOT received the gazebo, sorry l can't give you a good review.
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Kundeservice svar: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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EricB EricB
Customer
Basically worked one time. Stick with the square sideed easy up style. The 6 sided is junk, one crack in the coupler, and it can't be used.
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Kundeservice svar: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anne-Marie Anne-Marie
Tente cuisine de CAMPING
La tente mesure 6'7" une fois pliée dans son sac, elle n'entre donc pas dans notre voiture. Nous l'avons acheté pour faire du camping alors cela ne fonctionne pas et il est très difficile de la retourner. Je ne recommande pas cette tente cuisine de CAMPING!
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Kundeservice svar: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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Janelle Fisher Janelle Fisher
Never received
I paid $166 for an item I never received then never received my refund!!!
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Kundeservice svar: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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Dan Dan
DIYer
I'm sure I would love the tent, since it's airy and spacious but protects from sun, bugs, and the elements. However, despite following the directions meticulously, I could not get the center portion of the tent--that supports the roof--to go up. I finally pushed it up so hard that one of the tension bars cracked. Will have to return it. Maybe I got a bad unit? If not, it's a horrible design.
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Kundeservice svar: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
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