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VEVOR Rekkverk for utendørs trapper, 2-delt rekkverksett for 2-3 trinn, overgangsrekkverk i karbonstål med monteringssett, trapperekkverk for eldre, betong, veranda og terrasse, svart firkantet rør

Kundeanmeldelser for VEVOR Rekkverk for utendørs trapper, 2-delt rekkverksett for 2-3 trinn, overgangsrekkverk i karbonstål med monteringssett, trapperekkverk for eldre, betong, veranda og terrasse, svart firkantet rør

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bob83 bob83
particulier
système d'attaches pas bons différents du modèle 4-5 marches. tube a fixer au centre mesure 24,5 cm alors qu'il y a 28 cm entre les barres verticales donc impossible à fixer. début de corrosion a l'intérieur des tubes et peinture qui s'écaille très facilement. modèle à eviter.
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Kundeservice svar: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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James Gill James Gill
Railing
Can't review, FedEx delivered it to someone else and has not been able to find it. I haven't heard back from FedEx ex. You may want to switch delivery companies.
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Kundeservice svar: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Bruce Wilson Bruce Wilson
Mr
Awful transaction, package was missing 2 brackets. Was then advised that 2 brackets would be sent ,these went missing. Was really after a complete unit to match other one purchased. Then was asked to take half purchased refund, advised that I still wanted unit but basically only a full refund offered and reluctantly taken. If I hadn't hesitated I could have only got half refund, this is dodgy and against consumer law
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Kundeservice svar: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kenny dammeyer Kenny dammeyer
Owner of ksd rental
Cheap hardware. Bolts stripped out . Did not fit steps the way the should. Had to buy good quality anchors so to avoid law suit when railing could pull out of concrete. Will not buy again!
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Kundeservice svar: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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